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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2254 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,254 reviews
  • Rated 3 out of 5 stars

    Overall nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like the loudness of the spinning cycle. I’m single and do not have much to wash so the spinning is loud.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Holds a lot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many options! Haven't tried them all yet. Large loads. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung knows how to impress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , it's good........ highly recommend ...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine - it washes great and is easy to use. The ONLY reason I gave it 4 stars is because it takes over an hour for the wash cycle, and that means a long day of laundry when you have multiple loads. Overall - Im very happy and recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the samsung activewash 5.2 cu ft 13 cycle top load washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer, but...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer as a xmas gift for my parents. They're opinion is that the washer is great. The only thing that they complained about is not having long enough arms to reach things like socks at the bottom of the washer. If this is a concern you may want to consider a front loader.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this because of its capacity. We are very happy with the way it cleans the clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. It's very deep and wide. One of the reasons why I bought it. I agree with others if you're short it's very hard to reach the bottom. You can wash your normal loads or easily fit a bed comforter along with extra items. Before purchasing I read the reviews that the active wash little sink thing always fall and hit you. Thankfully, I haven't had this problem yet but I be on high alert.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Laundry is fun again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing can fit everything in it! Comforters, sheets, towels.. amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Close to perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing. Only issue is that it really leaves your clothes wrinkled, but very clean

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Just like going to laundromat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a huge spacious washer. Great for bedding and blankets .

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I definitely agree, Jlove! This washer is like having the power of a laundromat with the convenience of being at home. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Good, washer just not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only down side I see in this washing machine is that any lint from your clothes gets stuck onto the clothes that are on the bottom of the drum. We are coming from a front loader and this never seemed to happen. Beyond that everything works great and is a very large drum, good for the blankets!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love it great washer great price washed well and very quiet

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's great to hear, Antoniette! Samsung is happy to be part of your home. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to exchange the first washer felt it was washing thoroughly and I was right thank you Best Buy for making my exchange simple no questions asked . Now back to the washer good totally different type of washing than what I’m use with agitators . Like sink convenient for scrubing out hard stains washer is quiet pump is loud other than that very pleased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would be 5 stars but sometimes on delicate wash will get stuck in one cycle and you have to pause rearrange clothes and start again otherwise great washer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love ours! Works great, very quiet and leaves everything so clean!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washing machine so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet machine compare to the old one that lasted 17 years

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Checha! We hope you keep loving this washer for a very long time. ^Jecca Samsung

  • Rated 4 out of 5 stars

    does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only thing i don't like is that it takes too long to wash a load. No matter what setting i chose the time is just too much for a load. How does that save energy when it takes longer to wash the load?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes well. Easy to operate. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and very quiet, highly recommend this machine

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are happy to hear that your washer and all the amazing features, along with the quiet powerful performance have added something special to your laundry experience. Welcome to the Samsung experience. ^Cat Samsung

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