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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2254 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,254 reviews
  • Rated 4 out of 5 stars

    Good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high tech machine. Happy with my purchase. It does tend to twist up your clothes making it a challenge to put in the dryer. Lots of settings but worth the time to learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far Very Happy With this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a Great Job, like all of the features that it offers

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big barrel for maximum loads. Love the top soaking feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too tall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this washer for a few weeks. So far, our biggest complaint is that it's too tall. I'm 5'7 and have to stand on a step stool to get everything out of the tub. And I hit my head on the wash basin every time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of room. Great for bedding. Many cycles for other needs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Deep washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is DEEP! Literally great for big loads that have piled up. Had to exchange mine before the first year due to an internal leak. Other than that I love the size. High tech item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, easy to use. Will update if I have any problems!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the different options for washing. Quiet machine

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the built in sink so I can presoak and it's so spacious!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving my new washing machine...works beautifully

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Perfect Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer... huge inside barely reach the bottom!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer but I am not satisfied with the work at all. It doesn't not wash my scrub non my cloth clean. My old samsung is front loader and it was effective but this NAH. This is my first first time of using washing machine that's not front loader

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Becky! This link (https://bit.ly/3d4ZIDh) has everything you need to know about getting the best possible cleaning performance from the washer. ^Jecca Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes well. Huge capacity. I'm happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this machine, works well other than unbalance error code keeps popping up. They didn't make sure the machine was level when it was installed. Actually they didn't make the machine was working properly

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Huge tub and cleans very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washing machine, very efficient and silent

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvemen from the bosch we had. Very big and quiet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes lot of noise when in spin cycle. Like the active wash sink.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Does what we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what we wanted. Quiet and washed clothes very good!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new washer, it’s huge! Easy to use!

    I would recommend this to a friend
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