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Customer Ratings & Reviews

$1,199.99
Save $350
Comp. Value: $1,549.99

Customer reviews

Rating 4.7 out of 5 stars with 23 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
91%would recommend to a friend

Customers are saying

Customers commend the 5.3 cu. ft. Bespoke AI Ultra Capacity Front Load Washer with AI Home for its overall performance. Users find this AI Laundry machine amazing. Since there are no CONS, customers seem to be satisfied with the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-24 of 24 reviews
  • Rated 3 out of 5 stars

    no thanks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont recommend this ai is not all that what people think tp many technology buttons and its loud

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want to provide you with a hassle-free experience using your washing machine, Christin. Let us help you.

      We suggest referring to the resources below to address your washer's concerns. Please click the link and hyperlinks and watch the instructional video for tips.

      Samsung washing machine is noisy (Please choose the best that describes the sound that you are hearing):
      https://www.samsung.com/us/support/troubleshoot/TSG10007169/

      The technology of this washer is not significantly different from that of other washers. Please refer to the unit's manual for instructions on how to operate it:
      https://downloadcenter.samsung.com/content/UM/202509/20250926112456509/OID85560_IB_WF90F-AD_7LCD_EN_250925.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please include reference number 1151233410 in your message so our team can locate your information.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Ai learning, Capacity

    Rated 5 out of 5 stars

    Quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 5.3 cu. ft. Bespoke AI Ultra Capacity Front Load Washer delivers impressive cleaning performance while handling large loads with ease. Its AI-powered features, like cycle optimization and smart notifications, make laundry feel much more hands‑off and convenient. The Dark Steel finish gives it a premium, modern look, and it runs quietly enough to fit comfortably into open living spaces.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bespoke AI utra capacity washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bespoke AI ultra capacity washer has exceptional new futures. It makes life easier for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy the washer meets expectation. I would recomend

    I would recommend this to a friend