Customers commend the 5.3 cu. ft. Bespoke AI Ultra Capacity Front Load Washer with AI Home for its overall performance. Users find this AI Laundry machine amazing. Since there are no CONS, customers seem to be satisfied with the product.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Best AI Laundry ever
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Been a Samsung customer for many years in many of my electronics, but this AI Laundry machine is amazing.
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung Electronics wash
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s good quality and I’m happy with this staff !!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The auto dispenser tray started leaking detergent the minute I filled it after about 2 months. It's been almost 4 months now and Samsung still hasn't fixed it even though I know what the problem is. The seal is missing from the dispenser pump. I even provided a picture. Now the softener side is doing the same and the seal is missing.
We understand how you feel about the leaking on your washer that has not yet been addressed accordingly. We'd be delighted to speak with you to provide assistance and discuss what options we can offer. Please feel free to get back to us via the following options:
Please provide us with this reference number (1151894649) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Pros mentioned:
Detergent dispenser
Rated 5 out of 5 stars
4.75 Star Rating! It is an Excellent Wash Machine
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased and used this machine for about a week. The aesthetic of this washer is truly beautiful. Ours was Ivory with the Dark Grey Top. It did an excellent job in washing clothes. We actually had some Dog blankets that had been in a bag for a very long time (We have Bullies.. We have taken used Dog Blankets to the Laundry Mat in the past and after being washed they still had a slight smell + Further Note: I have been told I have a nose like a pregnant woman) But after washing those Dog Blankets in this Samsung Bespoke (Allergy Setting), there was no Smell of Dog at all. That right there was impressive... But along with that no strong scent of detergent either. This is probably a result of the automatic detergent dispenser.. which is actually pretty cool and seems very efficient or economic in the amount of detergent it uses per wash. Ultimately I did return the wash machine for a different Brand... My only slight complaint is the machine seemed louder than my previous Electrolux (2016/2017 Timeframe High End) and it is louder than the Wash Machine I ultimately decided to go with! And although I rate this at about a 4.75 my new machine I would rate at 5 Star!
Hope this Helps!
I would recommend this to a friend
Pros mentioned:
Ai learning
Rated 5 out of 5 stars
Finally, a Washer That Thinks for Itself
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I upgraded to the Bespoke washer specifically for the AI OptiWash and the Auto-Dispense system, and it has genuinely changed my approach to laundry. No more measuring detergent or guessing the cycle.
My favorite feature is the AI learning: I run the Towels cycle on Extra Heavy soil a lot for my bath mats, and the machine learned to put that cycle right at the top of my list. The Extra Rinse option on the Towels cycle is fantastic—it gets all the soap residue out of my thickest items.
If you hate the front-load washer smell, this one solves it. I made sure to enable the Auto Open Door feature (you have to set it on the machine itself, not the app!), and it opens automatically after the cycle to air dry. Yes, I still do a quick wipe of the rubber gasket—but that tiny effort is a small price for a drum that always smells fresh.
This is a true 'set it and forget it' appliance that deserves every bit of praise.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We had a previous version of these Washer / Dryer. They have been running for 6 years now without an issue. We needed new ones for a new home and these were our choice as they now include not only technologies like AI optimizations, touchscreen and well connected notification system, they also have physical options like Auto detergent dispense in the washer. Looking forward to see if they continue to be as reliable as our old ones.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loving the auto detergent and fabric softener dispenser! So relieved to have a washer with steam setting again. About 20 loads in. Cleans very well so far and large capacity. Enjoying that I can customize the loads or just select one of the wash settings and go. So easy.
I would recommend this to a friend
Pros mentioned:
Capacity, Detergent dispenser
Rated 5 out of 5 stars
Great Washer, Love the auto dispense
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very large capacity, it was easy to setup, I love the auto dispense option so I do not have to fill the washer every time with detergent and softener.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Samsung washer cleans very large amounts of cloths or bed toppers and is very quiet. The screen settings are very easy to set-up by going thru there step by step process.The display is big and easy to read. The detergent compartment holds lot of fluid for multiple washes
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Washer
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy install, works like a dream. Very high tech needs wifi to run and update.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Very good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good item,It completely met my expectations, and I'm very satisfied with it!