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Customer Ratings & Reviews

$1,999.99
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Comp. Value: $2,789.99

Customer reviews

Rating 4.6 out of 5 stars with 160 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, drying capabilities, and ease of use of the 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home. Many appreciate its space-saving design, quiet operation, and large capacity. However, a few customers have noted that the wrinkle reduction feature could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 160 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Time saving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product ever fast easy no more taking out clothes from washer then put in dryer now just wash and dry perfect!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung 5.3 cu ft. Bespoke AI Vented Laundry Combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using the all in one machine. Sometimes the load is not dried thoroughly; an item or 2 of clothing will be stuck at the back of the drum and not spin with the rest of the load. There was a product upgrade after the manual that came with my machine was printed which made it quite difficult to find the answers I needed. Subsequent calls to Samsung were extremely frustrating... either I was misunderstood, or I was passed on to another agent who specialized in the problem the current agent thought I had. Still not completely satisfied with the support available or how to use and/or program my machine.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the significance of a working washer/dryer combo unit in your household, AnnR. Let's take care of this.

      To address the drying performance of your combo unit, please click the link and the hyperlinks and watch the embedded video (See hypelink "clean the lint filter") for tips.

      The dryer is not hot enough:
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-is-not-hot-enough

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1149897745, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    convenient, but serious reliability issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient, but the first unit broke in 2 weeks. ​The machine is very convenient for daily use, but be careful with the quality. Our first unit only lasted two weeks before the dryer failed and started giving error codes. It also has a habit of walking/moving out of its spot during the heavy spin cycles. Proceed with caution.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Highly Rcommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enyoy this machine. Saves time and does a great job washing and drying all our clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product takes a little bit longer to dry but has a lot of great features

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the vented system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit, was waiting for the vented version and it does not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung has done it again it technologically!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung ALL IN ONE, is number 1! Its programed on my Samsung Ultra 23 as well! Lots of awesome features as well, 220 voltage, Vented!! Awesome in more ways than 1, Thanks Samsung, you didnt disappoint me! Thinking about the newest 110volt version, Dryer 110 volt too!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine to have an all-in one machine, would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung All in one washer & dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this All in one machine. Very easy to program on my phone too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer/dryer, clothes come out in perfect condition.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Content with the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase an all-in-one due to space issues. It washes fine but it doesn’t always dry all the way. I have to do a timed dry often. I don’t like how you can’t change the spin speed. It errors out on high spin. The installers had to put the unit on furniture movers to slide it in the space (carpet to wood) do maybe the cushin from the pads is interfering but i cant remove them.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Rhonda,

      We understand that your experience with the laundry combo has been less than ideal. We'd love to help you.

      We have shared the manual link below, which includes steps to help you. For clothes that are not drying well, please refer to page 93 under "Items are not dried". To identify the error code showing when you're using high spin, refer to pages 95-96 under "Information codes", and lastly, the spin speed can be modified depending on the wash cycle you select; for details, refer to page 61.

      User manual
      https://downloadcenter.samsung.com/content/UM/202508/20250827165055445/OID86204_IB_V-PJT_WD8000F_AD_7LCD_EN_250827.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150761793) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modern living at it’s finest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Need need to move wet clothes… amazing. Plus having it alert me when it’s complete is super helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for about a month and so far we love it. Only wish the dry cycle went a bit longer so the clothes were extra dry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to see the features with new technology and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Vented All in one washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the all in one washer and vented dryer! It’s really easy to use. It is very heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Convenient!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We havent had it for too long so cant speak to the longevity, but not having to flip the load to the dryer is a life saver!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Overall. Sometimes drying issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great overall. Sometimes it doesn’t fry all the way on some settings. You can’t adjust dryness on all setting so that would be my only con. Great machine overall

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Time saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves so much time! Truly a game changer when it comes to doing laundry!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    The COMBO!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great idea to have. Very efficient. However, more parts are required for connectivity, that may or may not fit. Need to look for proper parts.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    This thing is sick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing single guy washer put things in they come out clean ready to fold.

    I would recommend this to a friend
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