Customer Ratings & Reviews
- Model:
- WD53DBA900HB
- SKU:
- 6634680
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo's overall and drying performance, ease of use, quiet operation, roomy capacity, and convenient detergent dispenser. The design is also considered a beautiful touch. However, some customers have concerns about the long cycle times and the machine's heavy weight. Other less common issues include wrinkle reduction, overall size, and maintenance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Drying performance
Best investment ever!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer dryer combo!! Really cleans well as well as the convenience
I would recommend this to a friend Great for daily laundry!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome. If you’re the type to save your laundry for a certain day of the week, this unit is not for you. Works best when you do a load 1-2 times a day. It’s great not having a duct, 110 outlet, and the smart things app is very intuitive. Saves a ton of space but I do sometimes wish we had a second one for after trips or having company so we could do loads faster.
I would recommend this to a friend- Pros mentioned:Noise level
Samsung greatest time saver
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omg i put my clothes in select my setting. This machine us quiet, washes my clothes, dry my clothes and when its done. It wrinkle free. Love it.
I would recommend this to a friend This is how you do it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is how you save time and money!!Love this machine.. love it.. love it.. If you complain about cleaning lint filter cartridge, then you just telling me how lazy you are!
I would recommend this to a friendThe best washer ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's only been two days and three loads of clothes, but so far so good. the machine does everything. Besides doing the laundry the machine adds the detergent and fabric softener as needed. When the laundry is done the door opens. Plus no venting to the outside and no cold drafts in the winter, The results are good, but only 3 loads. It is so easy to ruin starting next week I am going to train the cat to push the buttons.
I would recommend this to a friend- Cons mentioned:Cycle time
It's okay but it doesn't work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a practical washing machine but the wash cycles are very long, the shortest cycle takes 5 hours to wash and dry, I really do not recommend it. I think that for the price there are better options from this same brand. And if you put more load on it, it takes longer. I'm sorry, but I'll be returning it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Karla,
We know how important it is to have a reliable appliance at home. Let us help you with your laundry combo.
Here is a link for troubleshooting steps for your laundry combo that runs too long; kindly choose the fourth one and click the embedded words.
Clothes are not dry after using Samsung dryer.
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147907562) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Pros mentioned:Overall performance
WOW!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an absolute game changer, we love it!!!!!!
I would recommend this to a friend - Pros mentioned:Drying performance
Best machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend the best wash machine never have before i buy this machine on black Friday my family loved
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and efficient. We really enjoy the AI feature.
I would recommend this to a friend Modernity has arrived
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a step up to modernity. it takes the extra work of moving clothes to the dryer and of adding detergent.
I would recommend this to a friendMy favorite appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. Its not been quiet, but it cleans really well. I love that i can put in a load of dirty laundry and it comes out clean and dry. You can also use the wash and dry seperately. It prompts you to clean the filter, too! I cant recommend this more!
I would recommend this to a friendWorth for space saving
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It takes sometime to master the different cycles, but for me it worths having 2-in-1 combo for my small laundry room. Highly recommended if it is in your budget.
I would recommend this to a friendElegantly Miraculous!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonders! This is the best choice I have made. Best buy experienced staff has helped me to pick the right one a their professional install team has been great help as well. This machines is great with all the AI features.
I would recommend this to a friendAmazing machine worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer completes my home and I never have to rewash laundry when I forget to switch loads and the kids can set their laundry in the machine and I can set the load from my phone
I would recommend this to a friendBest idea for laundry
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game changer! The 2 in 1 feature changes our lives. Everyone should have one.
I would recommend this to a friendThe one and only
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy ever when it comes to a washer and dryer set. This all in one best overall!! Space saver!!!
I would recommend this to a friendSuper!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far! Having a slick futuristic machine that talks is neat does literally everything for you except the folding!
I would recommend this to a friendBespoke 5.3 cu. ft Ai
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good , you have all in one devices, i ❤️ qualified for 5
I would recommend this to a friendHorrible experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience with delivery one store does t entertain another store issue. Scuff marks while delivery and the Best Buy customer service is a pain to deal with
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand your disappointment about your overall delivery experience.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
ADVERTISING on the panel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.- ADVERTISING on the panel - PRIVACY policies for Samsung are always evil. It’s a washer/dryer. Stop. - Cycles are ALWAYS 2x and 3x longer than estimates - Missing basic features - Maintenance + Love the power efficiency + Love that it’s a combo Classic Samsung. Great hardware and manipulative, trash software. I WOULD recommend this if they didn’t openly advertise Bixby and SmartThings on the Home Screen without any control to remove.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Alex,
We know how important it is to have a reliable appliance at home. Let us help you with your laundry combo.
The link below will help you improve the performance of your laundry combo. Learn more by checking the hyperlinks. In the event that the steps did not resolve your concern, please select "No" to move to the next steps.
Samsung washing machine spins poorly.
https://www.samsung.com/us/support/troubleshoot/TSG10003485/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1151429991) to help our team pull up your information when you message us.
Thank you.
-Ricardo
