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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 472 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo's overall and drying performance, ease of use, quiet operation, roomy capacity, and convenient detergent dispenser. The design is also considered a beautiful touch. However, some customers have concerns about the long cycle times and the machine's heavy weight. Other less common issues include wrinkle reduction, overall size, and maintenance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 472 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product: quiet, clean and very neat design. I love the feature to preload the soap for many washes

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    washer/dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to operate. I was very happy with the way the clothes came out. The machine runs very quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Samsung Washer/Dryer - All In One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer/dryer- All In One. It’s so convenient not having to switch the laundry over to dry which I would always forget to do . This machine is HEAVY… really HEAVY! Def recommend having it delivered. But it cleans and drys clothes completely, and it doesn’t ever smell because the door opens automatically when it is done drying. There is no exhaust vent going out side. Wish I would’ve gotten the pedestal but it was out of stock. I will get one because it’s kinda hard reaching inside to get the clothes in the back . But Im not complaining.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Ease of use

    Rated 5 out of 5 stars

    Bespoke combo W/D - great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Bespoke All-in-One Ventless W/D. It is all digital. You just touch your settings on the screen and everything is automatic. It auto dispenses the detergent and/or softener. It tells you how long the load will take to wash and dry. Then when its done, it opens the door. Laundry comes out clean and completely dry. What a great advance in technology!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Overall performance

    Rated 5 out of 5 stars

    Best washer/dryer idea ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical but man was I wrong, it’s easy to use, efficient, quiet, space saver, intelligent and not too much more money than buying two separate units. I’m already thinking to buy a second unit for my summer cabin. I would totally recommend this to anyone.

    I would recommend this to a friend
  • Cons mentioned:
    Cycle time

    Rated 5 out of 5 stars

    Beyond my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am more than impressed with this washer and dryer combination. I was first intrigued by the concept of a single footprint device, and with my busy lifestyle, the thought of being able to put a load of laundry in the machine and come back to a completely dried and ready to fold set of clothes was brilliant. The machine's ability to measure and apply the right amount of detergent and softener has reduced my overall consumption of both, and the ability to just turn off softener for a load is so convenient. I was concerned about the inability to add a dryer sheet for the dry cycle, as in my past experience, forgetting a dryer sheet in the stand-alone clothes dryer led to major static cling, but to my surprise, clothes come out static-free and fluffy from the Samsung Bsspoke! Energy efficiency - I knew I would see a reduction of water and electric consumption with this new appliance, switching from a standard top-load and stand alone 220 volt electric dryer. The SmartThings App does an amazing job at showing me just how much I am saving! My water consumption appears to have been reduced by 75% in the first 6 weeks of ownership. I can't even begin to tell you how excited I am about the reduction in electrical usage. I was able to identify my electric utility in SmartThings, and based on it's calculations, the heat pump, ventless dryer is saving me at least $10 a month in electricity! I am excited that this appliance is a 110 volt standard electric plug-in as I do plan on relocating my laundry area once the plumbing is done! My only reservation on the appliance is a slower overall cycle for washing and drying clothes. There is a quick cycle where dry clothes will be ready in approximately 90 minutes, but most cycles take approximately 2 to 3 hours until you have dry clothes ready to fold. Personall, for me, the wait time is worth all of the other convieniences and the utilit savings!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Wonderful replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this washer to replace my 14 year old old LG all in one that finally gave out. So far I am very happy with this machine and the features that it brings. The only thing for me was figuring out the machines programs (on the machine and on the app) which took a bit of getting used to. I have used several different cycles and have been pleased with them all. All items have come out really cleanly washed and perfectly dried. Some cycles take longer to dry than others but that doesn't concern me as long as it does the job. Love the self dispensing detergent and fabric softener, which is a great added plus. I have no issue recommending this machine

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this all-in-one washer/dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this all-in-one washer/dryer! The 5.3 cu. ft. capacity is surprisingly roomy and easily handles family-sized loads, which saves me time. The AI features are a game changer — it automatically adjusts cycles based on the type of laundry, so I don’t have to guess the best settings. What really stands out is the ventless drying system. I was skeptical at first, but it dries my clothes thoroughly without needing extra hookups, which makes it perfect for tighter spaces. Plus, the sleek Bespoke design looks modern and fits beautifully in my home. The smart features are super convenient too — I can check the status or get notifications right from my phone, which helps me manage laundry even on busy days. Overall, this unit combines performance, style, and convenience in one appliance. If you’re looking to simplify laundry day while still getting excellent results, this is a fantastic choice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drying performance

    Rated 5 out of 5 stars

    Great Washer/ Dryer Combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first. I was concerned that this machine wouldn’t keep up with the demand my family puts it through. I have 5 kids so there is always laundry. I was honestly surprised how well the machine washed and dried our clothes. Definitely a step up from my previous washer and dryer. Thick blankets need a bit more time to dry but regular loads dry well. It is definitely a space saver which is a huge bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Noise level, Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to complain about. Excellent machine, clothes always come out dry, and it is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Cycle time

    Rated 4 out of 5 stars

    Great for small laundry room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well, takes a long time to dry. Must stop the dry cycle to put in dryer sheet. Nice compact size to fit in tight area yet still have lots of room for a large load.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Cycle time

    Rated 5 out of 5 stars

    Worth it!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read all the reviews on this before buying and some were negative. Personally, i have had this about a month now and so far i have not had any issues. Works perfectly. Yes, it does take a while to do a load, 1 hour and a half at least or more depending on what cycle you choose. But.....this machine holds alot, so you really are doing 2 loads at once. Dont pack it, but it holds alot. So in the grand scheme of things, its not that long. My clothes are cleaner, and i dont have to swap machines during laundry day. Read your book if you buy this. The manual can be had at the samsung website. Download it. Most folks arent doing that i think. I am so glad i bought this, looks great, takes up less space, uses 110, no venting, etc...itll even tell ya when to clean it. Its a win win!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is great… it works very wells and really makes no noise. It is very easy to use, lots of options to wash different types of clothes.

    I would recommend this to a friend
  • Cons mentioned:
    Cycle time

    Rated 5 out of 5 stars

    Trading some time for amazing convenience

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this Washer dryer combo for about 6 months now and the Verdict is I love it. You just need to keep in mind a few things about this... 1. Its slower than 1 washer and 1 dryer 2. You cannot put an as large load as a 2 unit system 3. you're looking at 4-5 hours start to finish for loads at 20 lbs, longer for beddings 4. you really need to keep the lint trap clean on every run HOWEVER. 1. you don't have to worry about swapping loads 2. It can self clean and has smart features to tell you when to do it. 3. It runs on 120 volt. so you can put it anywhere that has a water hookup 4. Automated detergent dispensing (but that is in other machines 5. You can have this run over night and have clean laundry in the morning. 6. its set it and forget it 7. You never have to eject lint into your home anymore which will save you money in the long run for cleaning it out as well save you from potential fire hazards. To be completely Honest, All of the cons I've posted are whatever anyway because my previous HE systems sucked a drying and the washer has mold issue which were hard to get out. The fact that this machine can wash and immediately dry makes it so that i never have to deal with a moldy bin If you have a large family buy 2, call it day. but for my day to day, this is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best washer/dryer combo. I am obsessed with it and so is my kids. Best combo machines!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Overall performance

    Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with it. The dryer is awe and it is nice to be able to put a load in, in the morning and come home later and have it all done. Now I just need to train it to fold and put it away.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Overall performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be happier with my purchase. Amazing product. Yes it takes longer to wash and dry but it washes way betrrr than a conventional washer. Also saves a lot in detergent and softener.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Amazed because this is great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ventless dryers reviews are very mixed. Its hard to make a decision. After watchkng some videos, Ibought this samsung, obviously worried about its ability to dry or not. Now coming from a background were vented dryers never existed, i owned all-in-one from Samsung and knew they worked, but again the reviews here are something else. The dryer simply works. Now understand that ventrd dryers are more plwerful, ao theh will take leas time. But you cant beat the favt this is ventless PLUS it only requires a normal 120v outlet … while others require 240v. This is a no brained. If you are looking into ventless, this one works. Now oeople complain about maintenance, and for that i cant tell because i hahe had it only for a couple days.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wish I would’ve gotten it sooner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer dryer combo is great! Wish I would’ve gotten it sooner. Not only is one able to load and walk away until it’s done but, there are always notifications that pop up on the screen letting you know how to care for the product, such as self clean, dry clean, clean dry filter and drain and clean the filter. The step by step guide to care for the product every so often is very efficient. This product is different from your basic wash and dryer; it just takes a bit of getting used to and learning how to use it best for your needs. Would 100% recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Best washer dryer combo period!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this combo unit October of 2024. I had my hesitations because it’s a Samsung unit but there was a guy on YouTube that sold me on this unit compared to the LG and GE combo units. I did purchase the 5 year warranty from Best Buy just incase. I have had zero issues in the 10 Months we’ve had it. We are a family of 5 so it gets used on a daily basis. One important thing to remember is that you need to clean the lint trap after every use. If you keep the lint trap clean then you shouldn’t have any issues with your clothes not drying properly. I can’t recommend this unit enough to my family and friends. Not having to worry about forgetting to switch clothes to dryer is a game changer for us.

    I would recommend this to a friend
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