Customer Ratings & Reviews

I was a little skeptical, but this thing is a game changer! Everything comes out clean and winkle free every time. We’ve tried the speed cycle and then some regular cycles, which take much longer, but it seems to work just as well either way. And we now have so much room in our laundry room! I couldn’t put it exactly where I wanted to because the door direction is not interchangeable (only hinges on the left), but we were able to make it work in a different spot. And I didn’t need to worry about a dryer vent or the 220 plug. Just the hose hook up and every day 110 outlet. It’s also quiet enough that I don’t hear it from other rooms. We will definitely be recommending this washer, dryer combo to all our friends and family!

This machine changes my lifestyle. Just leave your dirty clothes in the machine, start it, and I am free to go anywhere. I am no longer trapped in my house for a couple of hours waiting for the washing machine to finish. No more "I can't leave my home for a couple of hours now because my clothes would be soaked and damaged". No more "should I stay home for laundry or go shopping" decidions. It may look like it takes longer than the regular 2-machine setup, but it is compasated by the fact that the drying cycle starts immediately, versus that I usually forget to transfer my laundry and leave them in the washing machine for a couple of hours. I picked this machine over other all in one combos because it is slightly narrower. Others won't pass my doorway. One downside is that you don't seem to be able to control the drying temperature granularly; just heat (all other cycles) or no heat (air-fluff cycle); or I might be understanding it incorrectly.

Amazing!! Large, comfortable, has many possibilities, has a lot of options and cleans in an amazing way

I love the convenience of not having to remember to switch the load, but it does take quite a long time to finish and doesn't always get everything dry I can average about maybe two loads a day if I have the day off, it is super heavy so suggest getting appliance sliders for if you ever need to shift it

I have only had it for two days, but so far it is great. I still haven't tried out all the features, but the ones I care about (cleaning my laundry mainly) work perfectly. The Good: -Convenience. It holds your laundry soap & liquid fabric softener in a dispenser so that you only need to refill it occasionally instead of adding it every load. -More convenience. No forgetting to move the laundry over from the washer to the dryer (which seemed like an impossible task for my children to remember). -Have I mentioned convenient? The door can be set to automatically open after a load. This prevents any mildew buildup in the rubber gasket along the door (something that almost stopped me from buying anymore frontload washers). The machine drying the laundry probably also helps remove any moisture there too. -Saves space. Instead of having two machines, I now have just this one... and a shelf next to it to store all laundry and cleaning household items! Plus the whole laundry room feels bigger. -Electricity savings. So far it seems to use less power than just my washer did before (and my previous was a fairly recent front loader as well). Thats not even counting the savings of not having to use the high-powered dryer that was next to it before. -Clean. The laundry so far has come out feeling clean and soft. Everything smells great and I feel like it is doing better than my previous set. -Dry. If I use the AI setting it seems to do an amazing job of getting everything perfectly dry. -Huge capacity. 5.3 Cu ft is a fair amount bigger than my previous 4.8 washer this is replacing. The not-so-great: -Speed. It is not as fast as having a separate washer/dryer. Medium loads seem to take about 3.5 hours total. Heavy loads (completely full with lots of jeans/towels) can take up to 4.5 hours. My previous set I could generally do everything (washing & drying) in about 3 hours under normal circumstances. Plus if doing multiple loads I could have one load drying while the next started washing, that is no longer possible here. I will say that not being able to forget or not have time to move things from one machine to another makes up for this in 95% of situations for me. Note, I tried to keep the loads about the same size as what I used in my previous set when testing this out. -Touch screen. Not a fan of having all the controls through a touch screen. It is very convenient for some tasks, but overall I would prefer some physical buttons. Even if they just were to add a "Normal Load" button that I could use for most loads easily or just in case something happens to the screen eventually. -Filter location. Its at the very bottom. At least it is easy to get to, but it is so low that it will be almost impossible to get anything under it to catch the water when I eventually need to clean out the filter for the washer. -No pedestal available. Not a big deal with all the space I get back from only having one machine. But still a bit disappointing since the washer filter is so low to the ground and the opening for the machine is also pretty low. Most of my complaints are very minor and do not bother me. The good far out-weighs the bad here and it still earns a 5 star rating from me with a recommendation to buy for any friends/family that ask. Let's just hope it lasts a long time and can survive running multiple loads every day!

Still new, but overall easy to use. Both washer and dryer seem to be functioning perfectly in various modes, depending on the wash/dry/load requirements. Ordering online and arranging delivery was stunningly simple and all went as requested and planned. Truly a pleasure to work with all of you. Thank you.

We love this washer/dryer combo! Easy setup and install. Run quick and efficiently. Clothes come out clean and dry. Never forget to flip laundry again!

Delivered. Leveled it and adjusted the feet accordingly. The unit is now stable—no wobbling. Setup: Download the app and scan the setup code. The unit will go through an update (5 to 20 minutes). Do the tutorial if you’ve never used technology before. Before First Use: Fill the bottom tray. Boom—you’re ready. Run Times: The more clothing items, the longer it takes to complete a cycle. Light loads: ~2 hours Large loads: 3–5 hours Maintenance: Clean the two-piece filter. Clean both filters! (My God, a child could figure this out... I can't believe how many grown adults still don’t understand this concept.) Reviews Commentary: One person took a star off because it was heavy… Brother, when did washer-dryers become light? Another docked a star because it takes too long… I don’t know, Karen, maybe don’t load your entire wardrobe at once. Yet another took a star off due to delivery issues… So the machine suffers? If you have a room-temperature IQ, just stick with a basic washer-dryer.

This this the best washer and dryer I’ve ever owned. It’s the best kind of convenient. Not having to worry about leaving your clothes in the washer too long because you’re out in town. This machine does it all.

This has been a fantastic purchase! A true set it and forget it washer! Also the vent in our house was extremely far away from the dryer location so ventless was an awesome addition! Just be sure to clean the lint screen after every wash/dry cycle to keep it running at top performance!

Great washer dryer combo! My clothes have never smelt fresher or cleaner. I do wish there were more customizable / download cycles for things like a Pet Mode similar to the GE Combi washer dryer I had. Even then it’s a great product and works wonders. Dropped 1 star due to ease of use. The screen and OS on the washer is very hard to use and customize. There are limitations you wouldn’t expect from an Android type OS. It’s slow and sluggish at times too.

I love love love this washer. So it's just me and my partner we do our laundry separately but for use this works. Toss a load in before heading out for the day. Deal with it when we get back. No hanging out waiting to switch the loads. I've had this for a year almost. We have not had a single issue that made us need to call customer support. I will add my partner struggled with learning how to use it in the sense that for month he ran it on the "heavy duty" cycle because that's what it defaulted to. I had to teach him how to switch it, then change the setting so it defaults to a "normal" cycle. I've not had any weird fluctuating water bills from using it which is more than I can say for my previous set up. I have a small space so this really helped with organization. I can't speak on how much I love this combo enough. I would absolutely buy again. Though. I can see how people with larger family's this wouldn't work as well for.

Bought this over a year ago. It's been fantastic, albeit times are absurd (8+ hours for bedding lol), it makes it SO much easier not having to change laundry from washer-to-dryer. In addition, I can automate lights to flash when it's ready, and there's a 10 minute delay between washing & drying, allowing you to pull laundry out when you need it.

I read all the reviews and I was concerned but the pros outweighted the cons. I bought it. It took six Amigos to get it up my stairs. I paid $400 just to get it up to my second floor, it wasn't fun. This product cleans everything, dries it and hands it back to you with zero effort. All you got to do is clean lint filter. I don't know what these people are doing wrong but this thing is the best thing that's ever happened to me. I did find a dog on Craigslist that might be the top thing that ever happened to me this washer and dryer combo thing is good. Do it. The product documentation that says the cost per year is somewhere around $14 so that means every load is probably less than a buck you cannot beat this detergent is going to be your major cost and your time.. your time folding because you don't do anything you literally put it in put your settings and walk away until it comes back dry

Love it. No longer have to worry moving from washing machine to dryer. Due to detergent auto dispenser the area around the machine stays cleaner. Purchased 2 for different locations in last 6 months, 10 out of 10 recommend.

I love this machine! It's really quiet and its so convenient not to have add detergent and softener with each load or move clothes from the washer to the dryer. The 3 hour wrinkle prevention feature if I'm not able to get the clothes out after the druer stios is a big plus, too.

I have had it for about one month, every thing is great, the filter system has to be cleaned after every use, which is telling me it's working the way it is supposed to. It drys a lot better than I thought after reading uther reviews. So far it's great.

This unit is amazing, some loads take longer then others but it is what it is. Very quite and does a great job. Love the fact of the tanks for the softner and detergent. No vent needed so it can be put anywhere you need it.

I’ve been using the Samsung Bespoke AI Washer & Dryer Combo for a couple of months now, and overall, I’m really happy with the purchase. The all-in-one design is a huge space-saver and looks sleek in my laundry area. It handles medium to large loads without issue, and the Super Speed Wash is a real time-saver. I also appreciate the ventless drying—it makes setup much easier and more flexible. That said, the drying cycle can be a bit longer than traditional dryers, especially for heavier fabrics like towels. It’s something to be aware of, but not a dealbreaker considering the convenience of not needing to transfer clothes between machines. The AI features and app connectivity are also a nice touch, though they take a bit of learning to fully utilize. If you’re looking for a modern, efficient combo unit and are okay with slightly longer drying times, this model is worth the investment.

Easy to use and love the tech features. Clothes come out smelling so nice, too. It doesn't take as long to finish washing and drying clothes, plus we don't have to get the dryer going many times to get the clothes to dry up.