Customer Ratings & Reviews
- Model:
- WA54CG7105AVUS
- SKU:
- 6547612
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer, particularly praising its large capacity, effective cleaning performance, and quiet operation. The ease of use and the helpful agitator are also appreciated features. Some customers have noted minor concerns regarding the spin cycle and the depth of the appliance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Best washer I ever owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing huge fits about 3 loads that our last washer would do, works fast so many features offered easy hookup
I would recommend this to a friend Great washer and great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and excellent delivery experience.
I would recommend this to a friendExcellent washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice washing machine. The only problem we have had is with the height of the machine. It is not made for short people with short arms.
I would recommend this to a friend- Pros mentioned:Noise level
Love it so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about it. Love the faucet inside, the huge drum, the setting options, the fact that you can set things from your phone aaand that it’s relatively quiet.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Nursing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I believe it’s a good machine. I don’t have a problem.
I would recommend this to a friend Solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer so thankful for the deep fill option.
I would recommend this to a friend- Pros mentioned:Ease of use
What a great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washer for my son and his family. They absolutely love the ease of use. They even save on their water bill with it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Samsung Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung products and so far this washer does not disappoint...
I would recommend this to a friend Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very good washer! The clothes are left clean an the rinse really does it's job Great buy!
I would recommend this to a friend- Pros mentioned:Capacity
Washer is great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far like the space and options washer has.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its freaking awesome love it Works well brand new kind of a learning curve when you first get it.
I would recommend this to a friend Great and affordable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good washer…I wanted a bigger size and this is definitely big. Once you plug it in, it does fill up with water so becomes quite heavy. Does ab overall great job in cleaning clothes
I would recommend this to a friendBest washer for big families
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how big this washer is, i no longer have to go to the laundromat to wash my big heavy blankets. And i love the pre rinse feature
I would recommend this to a friend- Pros mentioned:Agitator
Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes with speed and the agitator does a great job of getting the clothes clean.
I would recommend this to a friend Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is amazing. I love the sleek color and sits well in the laundry room
I would recommend this to a friend- Cons mentioned:Depth
Extremely Noisy Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is extremely noisy during the wash cycle when the agitator is moving and sounds like something is grinding. The controls are easy to read and use. We like that this washer has a separate rinse cycle and you can add more rinses for each wash. The tub is really deep so be prepared to stretch some to remove clothes after washing. Did I mention this washer is extremely noisy and seems to be getting louder (only completed 4 loads of laundry). I would have given one star, but after considering the easy to read and use controls and the cleanliness of clothes I decided to give two stars. We have all Samsung kitchen appliances and Samsung TVs (total of five) and all have been great. Really disappointed with the noise this washer makes especially based on reviews by others saying how quiet the washer is. Nobody should have to call for service after doing four loads of laundry. Did I mention how extremely noisy (grinding noise) this washer is during wash/rinse agitator movements…
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand the importance of a working washing machine in your home. Let's get this taken care of.
Please refer to the resources below to rectify your concerns about the noise in your washer. Please click the link and hyperlinks and watch the instructional video for tips.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147930096, to help our team pull up your information when you message us.
Have a great day.
-John
grest service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent all around. great buy. excellent service from employees.
I would recommend this to a friend- Pros mentioned:Capacity
large capacity
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a very good washer machine it has lots of space to wash a big load and does its job well
I would recommend this to a friend - Pros mentioned:Ease of use
Good looking machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful and easy to use washing machine. Does everything I was wanting.
I would recommend this to a friend The machine works fine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine came with dents on the side with scratches. I was told by the delivery guys that they were reporting it and replacing it asap, they took pictures and that they were leaving the machine so I wouldn’t be without one. Best Buy was supposed to bring new one. It never happened. The machine works fine but I paid all this money for a new machine not a beat up dented scratched up machine. Y’all suck.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rodel