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Customer Ratings & Reviews

$799.99
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Comp. Value: $989.99

Customer reviews

Rating 4.7 out of 5 stars with 384 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer highly for its large capacity, effective cleaning performance, and quiet operation. The ease of use and the agitator are also appreciated features. Some customers have noted issues with the spin cycle and the depth of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 384 reviews
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is amazing. I love the sleek color and sits well in the laundry room

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and cleans my clothes wonderfully! 10/10 reccomend

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 3 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tub is too deep. It is impossible to reach the small items without standing on a stool. I looked at it in the Bismarck store, the salesman did not explain anything about it, he was in a hurry to enter the order on the computer. He ordered the wrong one, when I called to correct it, my call went to Minot store. I was told delivery and installment would be on November 2. It wasn't delivered until November 30. 2023.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Top loader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Wife loves this top loader. Working great. Well spent money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love SAMSUNG!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung washer. It actually "tells" you when it needs a self-cleaning cycle done - approximately every 15 days. Had to get rid of my LG washer, which was less than a year old, due to "scrud" (yes, that's the term). It was horrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t recommend this dryer more, it works so well and it’s so easy to use. Our clothes always come out super dry and no wrinkles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good i love it so much i love it too much to not be able to see it in person but i love it

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Love this set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the room and the Agitator makes everything we put in there come out clean as new!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    EV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer washes well it’s just a little tall to reach the bottom I bought a step to reach

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awesome purchase. The washer is phenomenal. The whole buying, delivery and set up was the easiest. Everything went flawless. I will plan to purchase the matching dryer very soon! Excellent product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's been 7 months, and this is used everyday with a family of 6. no issues.. love all the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a replacement for a smaller model. Samsung is definitely top notch

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had best buy deliver and install. Works and cleans great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than excepted. Very good quality and quieter than my other washers

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The best.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the best, stupendous, amazing, really great, it washes clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is actually super nice!! 10/10 reccomend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it in black because my other appliances were black and silver. Very cute and functional nothing negative to say. Decent price, wish it was a little cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung 5.4 Top Load Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well although still learning the functionality. High capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Have had it for over a month. Plan to get the matching dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Washer Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues with the washer so far, works great.

    I would recommend this to a friend