Customer Ratings & Reviews
- Model:
- WA54CG7105AVUS
- SKU:
- 6547612
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer highly for its large capacity, effective cleaning performance, and quiet operation. The ease of use and the agitator are also appreciated features. Some customers have noted issues with the spin cycle and the depth of the washer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Samsung Washing Machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and quiet washer, I like the smart things app.
I would recommend this to a friend - Cons mentioned:Spin cycle
Not a satisfied customer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Owned this washer for under a year and it threw a code on the spin cycle. It would not spin out the clothes. We unplugged everything and plugged it back it to find it spinning again however then the wash cycle wouldn’t complete itself. For the amount of money we spent on this we are pretty angry with this outcome.
No, I would not recommend this to a friendBrand response from Samsung
Posted .McKenna, we understand the importance of a working washer in your home. Let's get this taken care of.
Below is a troubleshooting guide if your washer is not completing a cycle. Please click on the embedded words and choose the "No, Did this resolve your issue?" option to access the complete steps. Kindly click on the embedded word.
Samsung washing machine spins poorly
https://www.samsung.com/us/support/troubleshoot/TSG10003485/
We recommend checking the resources below to help you troubleshoot the error code displayed on your washer. Please match the error code displayed on your washer from the list provided. Kindly click on the embedded word and watch the video if prompted.
Samsung washing machine information and error codes
https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150515783) to help our team pull up your information.
Have a great day.
^Camille
Some Some
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some Some Trajd Jakdj Kakdjd Kakdkd Kakaks Kksksk Ks
I would recommend this to a friendGreat machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is a must have. It washed much better then other machines that i have had. I would really to get it and trust me you will not be disappointed at all. So hurry up while they last.
I would recommend this to a friendAmazing washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is a bit tall, not short people friendly. Other than that, it’s great!
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my appliances. I live that the washer has an agitator and the upright freezer is the perfect size
I would recommend this to a friendNot sure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it except I have to find out why I have to change the settings after every wash, or I won't get water in the next wash
I would recommend this to a friendHate this machine!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hate this washer! Makes horrible noises and weird vibrations that can be felt and heard in other rooms. Mainly during the draining and spinning cycles. Was told these are “normal” noises. Absolutely not!!! I had Samsung washer and dryer for over 5 years before this set and it NEVER made these noises, EVER. And it goes off balance easily with blankets. This is supposed to be a more sophisticated vibration reduction system and I would say that’s a lie. My previous Samsung barely ever had unbalanced problems until the 4 vibration shocks were shot (which happened a lot sooner than it should have). Returning it for something else. Think I’ll stay away from Samsung from now on.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand the importance of a working washing machine in your household. Let's get this taken care of.
Please refer to the resources below to rectify your washer’s concerns. Please click the links and the hyperlinks and watch the embedded video for tips.
Samsung washing machine is too noisy (Please choose the best that describes the sound that you are hearing):
https://www.samsung.com/us/support/troubleshoot/TSG10007169/
Samsung washing machine is shaking too much (If the problem persists, click “NO” for more help):
https://www.samsung.com/us/support/troubleshoot/TSG10007111/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151454190 to help our team look up your information when you message us.
Have a great day.
-John
Not to shabby.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife begged for this model and i gotta say it did not disappoint. There are a lot of cool features on this that im still figuring out after a few months.
I would recommend this to a friendReasonable Price. Awesome performance.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with this purchase. Washes fast and thorough. Same thing for the dryer. Very easy to use. Settings are extremely customizable. You wont be disappointed!
I would recommend this to a friendNice washer high tech
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! You will not be disappointed. I had difficulty trying to figure this thing out when we first got it but once you get it you get it. Lol
I would recommend this to a friendGreat Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife she loves it! She also loves the color.
I would recommend this to a friendI would buy again.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine is amazing. I chose the color black and I love it.
I would recommend this to a friendBest washer/dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, came from whirlpool that did not last 3 years before rusting. Love Samsung! Great product.
I would recommend this to a friendWashing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect washing machine made the best choice I could’ve ever made so happy that I went to the store to purchase
I would recommend this to a friendWasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer works great. I don't have any complaints.
I would recommend this to a friendLike it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Went from a front loader to this one and seemed pretty good. Washes the clothes well. We’ve had it for about a month and it indicated when we needed to do a self clean, so that was interesting. No issues so far!
I would recommend this to a friendDeep clean
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer, it's not as fast as i hope it would be. So far it does the job for construction worker clothes and dog soft toys
I would recommend this to a friendNew washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good!!! I love my new washer- my clothes come out so much cleaner!!! Love the wash choices and the stainless-steel tub.
I would recommend this to a friendWashers
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far is a good no problem is good quality I would recommend it
I would recommend this to a friend