Customer Ratings & Reviews
- Model:
- WA54CG7105AVUS
- SKU:
- 6547612
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer highly for its large capacity, effective cleaning performance, and quiet operation. The ease of use and the agitator are also appreciated features. Some customers have noted issues with the spin cycle and the depth of the washer.
This summary was generated by AI based on customer reviews.
Dislike!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fill with enough water. Does not clean clothes well. I often end up with dry spots on clothes after washing because the is so little water. I wish I could return but I am past the 7 day return window.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JenniferH, we understand the significance of a fully functional washer in your household. Let us help you out.
Below is a guide to help you troubleshoot why the clothes are not clean after using your washer. Please click on the embedded word.
Clothes are not clean after washing in Samsung washing machine
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
We recommend checking out the resources below, which contain instructions for solving your washer's insufficient water supply during a cycle. Please click on the embedded word and watch the included video.
Samsung washing machine water fill issues
https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150426947) to help our team pull up your information.
Have a great day.
^Camille
- Cons mentioned:Spin cycle
Review of Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good buy. It automatically puts itself on self clean during wash cycle. Also does not spin out clothes randomly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DutchessY, we want you to enjoy doing the laundry. Let's go ahead and help you with your washer.
If your washer doesn't spin, you can easily troubleshoot the issue by following the simple steps in this link. Please click on the embedded words and choose the "NO, I NEED MORE HELP" option to access the complete diagnostic and watch a video tutorial.
Samsung washing machine won't spin or won't stop spinning
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
If your washer automatically turns to self-clean, we want to help you with this.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146645278) to help our team pull up your information.
Have a great day.
^Camille
Will not recommend
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We picked this Samsung washer up Late Nov 2023. It is April 2024 and the machine sounds like it is coming apart during a spin cycle. Even when it is Empty. If I could load a video I would.
No, I would not recommend this to a friendBrand response from Samsung
Posted .David, we put in all possible efforts to ensure that your washing machine operates at its best. Let's get this taken care of.
Suppose your washer is making a loud sound. Click the resources below for assistance. Browse over the hyperlinks and the instructional video for tips.
Samsung washing machine is noisy (please choose the best that describes the sound that you are hearing)):
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147071847, to help our team pull up your information when you message us.
Have a great day.
-John
Something aint good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nOT SURE IF IT IS A BAD INSTALL, BUT MACHINE IS LEAKING FROM THE BOTTOM. tHIS SUX,
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MichaelS,
We understand the inconvenience of dealing with a leaking washer. Let us help.
Here is a link with troubleshooting steps for a leaking washer. We recommend checking the attached hyperlinks and watching the video from start to end.
Samsung washing machine is leaking:
https://www.samsung.com/us/support/troubleshoot/TSG10001007/
You may also check page 59 of the user manual for other recommended actions when water leaks from the washer.
https://downloadcenter.samsung.com/content/UM/202505/20250515141711491/OID67143_IB_WA7100C_EN_250514.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149411653) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Agitator, Capacity
Works very well.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely get the agitator option. The washer works very well with big loads.
No, I would not recommend this to a friend - Pros mentioned:Agitator, Capacity, Cleaning performance
Great washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans clothing, very well, love that agitator option is still available. Excellent connectivity.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Incredible performance...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine has incredible overall performance. I'm not impressed with all the extra bells and whistles but to get the performance, somethings gotta give. I do have one complaint, again, I do love the product performance, but to add liquid detergent into the pull out drawer, that is a pain. There is not enough room to dump the cup and get the liquid in that dispenser properly. With all that technology that was added to the machine, it seems the little stuff was over looked. Still 5 stars!
I would recommend this to a friend Fantastic washer, highly recommend!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did our research, very pleased with our decision. Great washer in every way!
I would recommend this to a friend- Pros mentioned:Ease of use, Noise level
Top Load Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 weeks now and seems great so far, we like the ease of using the display and options, super quiet.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Samsung washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Works great. Washes clothes throughly
I would recommend this to a friend Samsung washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer works like it should with the agitator option!!
I would recommend this to a friend- Pros mentioned:Capacity
New washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a Samsung washer before this one and was a great washer for us, washing for a family it gets a lot work. We went back to the Samsung for that reason and the new washer console is very close to the one we had before. We will be purchasing the matching dryer when it goes on sale the wife said because they half to match. lol
I would recommend this to a friend - Pros mentioned:Capacity
Everything we needed for our big family
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine is absolutely amazing I can fit a full size comforter Plus in it it's exactly what I was looking for the functions on it are awesome this is really a great purchase well worth the money
I would recommend this to a friend - Pros mentioned:Capacity
A Dream Come True
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is a dream come true! The wash tub is so much bigger than I imagined! I love all the settings! It’s not as quiet as I thought it would be but not terribly loud.
I would recommend this to a friend - Pros mentioned:Capacity
New washer machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product but really big. If you want to wah all clothes twice a week ..amazing
I would recommend this to a friend - Pros mentioned:Cleaning performance
Samsung washer machines
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It amazing working and I really like it, thank you for helping us to crossing the best one Evers
I would recommend this to a friend - Pros mentioned:Capacity
Fantastic washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Has lots of features and had a big tub.
I would recommend this to a friend - Pros mentioned:Cleaning performance
A good buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good and washes clothes better than the other one, still needs some improvements.
I would recommend this to a friend - Pros mentioned:Ease of use
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Very easy to use as well. Definitely recommend it
I would recommend this to a friend - Cons mentioned:Spin cycle
Samsung washers are terrible quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung washers stink. I first bought model WA44A3205AW and it wouldn't drain or spin. I then upgraded to this model and it had the same problem as the first one. Finally went with an LG and it is great. Same yourself some trouble and look for something else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, Gram.
Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille