Customer Ratings & Reviews
- Model:
- WA54CG7105AVUS
- SKU:
- 6547612
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer highly for its large capacity, effective cleaning performance, and quiet operation. The ease of use and the agitator are also appreciated features. Some customers have noted issues with the spin cycle and the depth of the washer.
This summary was generated by AI based on customer reviews.
Samsung dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is amazing. It self leveling and don’t keep putting an error code because it’s off balanced it will self balance and keep going you can set your on mode if it’s not listed and you can operate it from your phone
I would recommend this to a friendLasted three years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for three years then started to act strange. Set it for normal wash, about an hour and forty minutes and three hours later it's still working its way through other cycles. Did this randomly. Thought i was losing it at first. Now it's just bad. Never empties completely trys to spin but slams back and forth. Then starts to fill again even though the the bells are going off and the code says out of balance. Don't go digital! I never will gain. Buy a long warranty if you do.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We care about the welfare of your washer, Willi. Let us help you.
Here are steps to rectify your concerns should your washer not stop spinning and show an unbalanced code. Please click the links and hyperlinks and watch the instructional video for tips.
The washing machine displays an error code (See unbalanced error code, and on the hyperlink "Washer won't spin," see steps 1, 2, and 5):
https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147010670, to help our team pull up your information when you message us.
Have a great day.
-John
Ok until it isn't- doesn't last.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was ok until it wasn't. Abruptly broke after barely 3 years. I've had other brands last much much longer. I'm told computer board out with a cost over half what I paid for this. Not recommended.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We can imagine how you feel. We want to speak with you directly to provide support and see what options we can provide for repairing your washer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146492041, to help our team pull up your information when you message us.
Have a great day.
-John