Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $989.99

Customer reviews

Rating 4.7 out of 5 stars with 350 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity, excellent cleaning performance, and quiet operation. Many appreciate its ease of use and the effectiveness of the agitator. While the size is generally well-received, a few customers have mentioned issues with the spin cycle and the depth of the appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 350 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer!! Its very silent, it washes great and it has many, many different features. Great for your amenities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been awesome, easy set up and to use. Great selection of settimgs when washing clothes and thoroughly washes them. 10/10 wpikd recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Sleek

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really liking my washer. I went from a front loader to the top loader. I love the capacity of the tub. The choices and the sounds. Make sure you can reach into the tub to retrieve your clothing.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Agitator works wells and clothes come out clean and smelling fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    this is an awesome machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It's huge and washes really well. The clothes come out clean. The only thing I've noticed is that sometimes sleeves get tangled and it'll get stuck. An eye has to be kept when filling ut to capacity or 3/4 way up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly efficient and quiet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it is a great buy - however, the prior Samsung washing machine I purchased broke down after only 5 years of use - hopefully this new one will last longer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    LOVE

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge tub, runs quietly & efficiently. I love the turbo and it is really beautiful for a washer. I was surprised with the dark tinted top that closes gracefully.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Fun Laundry

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lover this washing machine! I can wash my entire wardrobe in this thing...lots of room. It operates much smoother and quieter than the one I had before too. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer & service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is exactly what I was looking for works great! The staff that came in to put it together did an amazing job. Would definitely buy another appliance here if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Love IT!!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this machine for over a month now, and I can honestly say it is amazing! Love the deep fill feature and it is leaving my clothes so clean!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s Huge!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I got over the size of this machine, I started to enjoy it’s ease of use and the many options and settings! Thank God for the app! So far I haven’t had to use the app except to register the machines ( I bought both the washer and dryer) I am old fashioned because I am old, so I’m not going to be using all of its features, but I am loving the size of it more than anything else because it’s huge! I might add that I am not getting paid for this review!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung actually does make good washers.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been great so far. Hesitated to buy a Samsung due to some negative reviews but after extensive research it seems like most of the bad experiences were with front load machines and/or models from 8-10 years ago. This washer has a ton of options for all different types of loads and runs very quietly. The app is also a nice feature to have.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new washer! And we got the agitator with it! I feel like having the agitator cleans the clothes so much better! And it has more settings!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    You may need a step stool but it's worth it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from needing a step stool to reach the bottom of the washer...I love it. Very quiet and efficient and our clothes come out looking and smelling so good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You’ll need a step stool

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big washer. I like that I’m notified on my app when the clothes are done. No more double washing. It’s sleek and surprising light. The only issue is my wife needs a step stool to get all the clothes out. It’s deep but I guess that’s the price you pay for a big washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Top load

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge basket, quiet, virtually dry clothes after spinning, less work for dryer!!

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Noise level

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, like the center shaft better for clean clothes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great choice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking at this washer for awhile. It sat in my cart online for months until I had no choice but to get it!!! Delivery and setup was great!! Thanks Guys!!! The washer is a dream. I downloaded the app, started using the washer 2 days later and forgot I was doing laundry; but thanks to the app I was immediately reminded of the laundry. I previously had a Samsung washer and dryer so when a replacement was needed there was little hesitation on my part….I was just watching the price.. Get it and you won’t be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Nice and quiet

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet. Just make sure everything is leveled. It will hit the sides if heavy on one side. Good deep basin for great price.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great whasher

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. So quiet. It’s peformance is awesome. 100% recommended.

    I would recommend this to a friend
Sponsored