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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $989.99

Customer reviews

Rating 4.7 out of 5 stars with 356 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers consistently note the 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity, excellent cleaning performance, and quiet operation. Many appreciate its ease of use and the effectiveness of the agitator. While the size is generally well-received, a few customers have mentioned issues with the spin cycle and the depth of the appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 356 reviews
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big washer. Does everything it is supposed to do. Can hook it up with an app and use it from your phone. I have not done that and probably won't. Easy purchase from Best Buy! Timely delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    The good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Large basket. No issues at all. Quiet. Would hug again

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never owned a washer this fancy, it plays music at the end, alters time based on whats in the load by sensing, its really really quite all around a solid washer i recommend oh it also has wifi so itll notify you when done and you can restart it from the app

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase at a great price. This is a very well made machine that is pretty much soundless. You don’t know it’s running. The cloths are clean & fresh after each wash.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes good and looks nice! Only problem is my wife needs a stool to get the clothes out of the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer love it..............................

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer so deep and big it just what I needed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality easy to use love you can turn in on in the spp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as advertised and great price. I had an easy transaction and delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE doing laundry again. This washer is easy to get to know and does a fantastic job. The capacity of the washer is perfect for our family of 5.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase so far. Easy to use and seems to clean clothes well. Salesperson was very knowledgeable and extremely helpful in assisting us select a washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Two-Time Purchaser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great washer as long as your home doesn't have a water efficiency flow valve. I continue experiencing water supply errors on certain cycles that require high pressure. Once the flow valve is adjusted, the washer has already produced an error and attempts to restart the cycle. Other than that, it's a really good washer. Samsung needs to add an override feature for the water supply error.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Nice Machine. Great Features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes are clean and the machine spins out well. I do love the features of "bedding" - which allows you to wash waterproof items safely. I do find that I need to make sure to use the "deep water" setting for what I'd consider a medium/large load. My daughter has the same machine and uses the deep water setting as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity! Can wash double what I used to in one load now.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent Washer, great value.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Love the smart feature to know when the cycle is done and also the reminders to run clean cycles. Quiet function and cleans well. Large capacity as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It has a huge capacity and can wash just about anything. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and excellent delivery experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this washer! Very nice. My kids like how you can see it washing the clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new washer. It's quiet and efficient and would recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my new washer! Cleans so much better than the old washer I had. Clothes are fresh smelling and love the anti-microbial parts to help with the yucky smell of our well water!

    I would recommend this to a friend