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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $989.99

Customer reviews

Rating 4.7 out of 5 stars with 357 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity, excellent cleaning performance, and quiet operation. Many appreciate its ease of use and the effectiveness of the agitator. While the size is generally well-received, a few customers have mentioned issues with the spin cycle and the depth of the appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 357 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my new washer! Cleans so much better than the old washer I had. Clothes are fresh smelling and love the anti-microbial parts to help with the yucky smell of our well water!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Noise

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and doesn't make noise and i wish i could by another one

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, it has a big space for big families. Recommender 100-%

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washing machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Super quiet.I absolutely love the color of the machine. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A must buy!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awsome! I didn’t realize it was so deep! It holds plenty of your cloths in one wash! I love how clean my clothes get, especially when I use the Deep Clean and fill for heavy clothing!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new washing machine. It is very quiet and it is nice to be able to connect it to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this Samsung washer. The agitator definitely makes a difference with washing clothes and blankets.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color we were able to get. Great option on washing and the app

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Noise level

    Rated 4 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machines and somewhat quiet. Love the agitator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer so thankful for the deep fill option.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine . Very efficient. I’ love how good it cleans the clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. I like how Samsung replaced the soap disposal with plastic instead of metal to avoid the rust. And I really miss having the center agitator in the washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG WASHER AND DRYER SET

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE LOVE OUR NEW WASHER AND DRYER SET. I LIKE THE DEEP TUB FOR WASHING MY BEDSPREADS AND COMFORTERS. I WASH BEDDING A LOT AND THIS HAD BEEN THE BEST MACHINE, SAMSUNG!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice washing machine. The only problem we have had is with the height of the machine. It is not made for short people with short arms.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good bang for the buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very pleased with the product. Much quieter, and faster cycles than our previous washer that died (a Frigidaire). Best Buy had a good sale price, and I had no trouble doing the installation myself to save a few bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed. Ours was 15 years old and broke down in the middle of a load. The tub is huge so I'm able to wash and dry comforters and such.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is amazing. I love the sleek color and sits well in the laundry room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really getting a lot of use out of this washer. It is so good looking in Black. The different washing modes and settings are a real convenience. The fact that the completion of a wash is visible on my Samsung phone, watch and television is amazing. Being able to control the wash with my phone is also a great thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & Dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the set and they are both very good washer and dryer. Thank you so much.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator
    Best Buy Employee

    Rated 5 out of 5 stars

    Samsung Top Load Agitator

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer!!! Love the agitator as it does not damage any clothes. Deep fill cycle works as advertised. Having the ability to have a faucet in the washer is also an amazing feature!

    I would recommend this to a friend