Customer Ratings & Reviews

Great machine--easy to use, cleans thoroughly. Be careful if you have shelves above your washer and dryer--when the lid is completely open, it does stick up about 19". We had some room to spare so we just moved the washer away from the back wall about 6" so it would clear our shelf. I do love this washer and am considering the matching dryer because it's so sexy!

Although some reviews complained about noise, I don't believe it's overly loud at all. I didn't know what Black Chrome was because Corona made me do everything online. It looks like car paint with black metallic flakes in it. Really sleek looking... Love the delayed end feature. I prefer this washer over my front-load LG. Overall, I really love this product and have zero regrets of my purchase. Additionally, Best Buy made the pick up of my washer very simple. *Pro Tip* Don't forget to buy hoses if you need them. - Brian

Fantastic washer. If youre considering this vs a cheaper Samsung option, go with this!

Still learning to work this machine but when I do it work wonderful

Great washer from Samsung..we upgraded our old washer

It ran a few loads and then started making a horrible grinding noise and stopped agitating the loads. It was never overloaded. Also started throwing codes - perhaps related to the fact that it was failing. Hopefully just a fluke. Return and refund process was simple since it was within 15 days of delivery. I did go with another Samsung, different model

Our last washer was a front-loading Whirlpool, the wife liked it in the beginning but even adding a pedestal, she grew to dislike the washer, so when it started leaking after 12 years of use, we went shopping for a new washer, a top-loader. I read a lot of reviews, maybe too many but the Samsung seemed to have the highest rating out of all of the other washers! First of all, this washer can handle some really big loads of laundry, even a queen size thick comforter. It has an automatic water level control depending on how much laundry you put into it and then you have a choice of the auto fill or deep fill. Deep fill only works on 80% of the selections such as heavy loads, whites and short/light cleaning. It also has a selection of spin speeds, temperature setting for wash only as all rinses are cold, this little drawback is what gives the washer its energy star rating. The clothes come out nice and clean, fresh-smelling, so it does a pretty good job but I am still not convinced that it agitates the clothes good enough but I have not had any issues with stains of dirt remaining on the clothes! One more thing is that this washer is so quiet, you can barely hear it running in the basement even if you are in the basement. We have owned it for the last 6 weeks and I am pleased with the washer in general, I just wished it had some warmer rinse cycles.

Replaced an older front load washer. So happy to be back with a top load. The capacity is large enough to handle anything including our king size comforter. In addition, the laundry comes out cleaner than any front load I have used. The only negative is it is taller than most washer so if you are under 5'5" you may have problems reaching the bottom of the tub. Even with the height issue, my wife still loves the machine.

Our old Kenmore washing machine gave out and we needed a new one fast. I read reviews about the Samsung washers and they're highly rated. Also, this particular machine was available for delivery from Best Buy in just 2 days with free shipping and haul-away of the old machine! Couldn't pass up the deal. The Samsung is very quiet and efficient and will accommodate king size sheet sets with no problem. Great washing machine!

This is a tremendous washing machine. it’s easy to use, has just the right amount of features, and I love the glass on top so I can see it working. It’s a little deep, but I’m 5’ 4” and I can reach inside to get all of the items out. I love the room inside - perfect for bulky comforters or large dog beds! I especially love the ability to have more water if needed AND the ability to prewash right in the machine as needed! Great price too!

Quiet, gets clothes clean and you can wash a compact car in it - it is huge! Note though, my 5’5” wife can’t reach the bottom without help. Best washing machine we have owned - cleaned our king size comforter with ease.

The whole process of purchasing and having my washer and dryer installed was seamless. My Geek Squad representation was prompt, thorough and taught me how to use all the features. Excellent range of settings and customizations for our household’s variety of laundry needs. The set is relatively quiet—no excessive noise throughout the house. This model has the ecostar and high efficiency ratings/settings. I also had a discount from being registered with Best Buy as a student, which is what initially led me to choose Best Buy instead of purchasing the same model from another retailer.

Cleans clothes really well. Got dirt and stains out of a toilet throw rug that my old washer never could. I used the same soap so it had to be the machine. All the cycles except express wash run for a longer time than my old washer which had an agitator so be prepared for that. The only thing I do not like is that it plays music instead of buzzing when the cycle is complete.

Wonderfully large tub so able to fit bedding in to wash. Easy to use and understand what each cycle means. Never loud when washing. Nice features all around.

very large washer with great efficiency and quiet. Working is great so far after one and half month. Delivery was quick and installation was perfect by delivery guys.

I have had this washer for about a month and so far it has been a great washer. Everything comes out looking and smelling clean. The only cons I have found so far is that unless you use the quick wash mode all other modes take well over an hour to wash. All washer might take that long, I don’t know, but I know this one does. Also, it is a very deep and tall washer so if you are shorter it is hard to reach the bottom of the washer. Overall I think it was a good purchase.

This is a great washer, with a ton of capacity for handling larger loads. We upgraded from a 2.2cf stackable system to this one... and this just seems so MASSIVE in comparison to the old one. It takes on bid loads with ease and it washes really well. We are also very impressed with how quiet it is to operate. Although we wish it was front-loading (to match the dryer to bought), we are delighted with the size and the design of this washer. Additionally, we were told that top-loading washers are more dependable and reliable that front-loading (so we hope this is true).

Purchase my product about three and half weeks ago, excellent washing machine. This is my first washing machine in the last 19 years, last one was a Kenmore, made by Sears, which I enjoyed a lot. The Samsung washer had everything I wanted it was large, stainless steel and at a reasonable price. The user manual was easy to read and understand, excellent instructions. Samsung have met my expectation and more, excellent washing machine. I hope I can get 19 years out of this washing machine. So far I am out to a great start.

We purchased this recently and are very happy with our decision. It works great and cleans the clothes well. We have washed all kinds of stuff from king bedding , comforters and so on. So far it has handled everything we have thrown at it.

Works great, and it is quiet. We upgraded from a front load washer that was giving us some issues. We could not be happier with the performance of this washer. The clothes come out very clean, the selection of cycles are great, and you can also customize them for multiple rinse cycles, etc. if so desired. I would recommend this item to a friend, we enjoy the larger capacity that does bedding and sleeping bags with no problem.