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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 397 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large capacity, cleaning performance, and ease of use of this 5.4 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. Many appreciate its quiet operation and the numerous features offered. While some users noted concerns about the water fill level and occasional imbalance issues, the positive feedback on cleaning and capacity outweighs these drawbacks. The washer is also praised for its value and affordability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 397 reviews
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working washer with good features. Got it on sale and it was for a very affordable price. So far I'm happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Cleanliness is next to godliness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the depth of it. Almost on the level of commercial size. Cleans my clothes very well. Will be buying a couple of these for my food pantry soon.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love the large load capacity!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me several loads before getting down the electronic settings but after I got used to it , I love it! With the huge capacity I can wash blankets or several sets of sheets without doing one set at a time or 6 pair of men's jeans without having to worry if it's too large of a load is a big time saver! It also saves on detergent with the dispenser that tells me when its enough (my husband always added wayyyy more detergent in my old machine, I was buying it all the time, lol). Last but not least, it really saves on water due to calculating the weight of the load! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my old Samsung washer and dryer that I had for about 5 years. This was an excellent choice because it’s about 5 upgrades from my last set. I love the fact that it has a water spout in the washer so I can prewash my clothes and the fact that it bigger and I can fit my comforters in with run to spare. I LOVE everything about my new washer. The dryer is excellent as well. I love that it has a see through door like the washer and it has a light so you can see your clothes drying and also when you open up the door the light comes on. I would definitely recommend this set to family and friends!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Washer size

    Rated 5 out of 5 stars

    WM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washing machine is great. It's so big. I needed to be able to fit comforters in a washing machine. This one does the trick. Thank you Best buy!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer and very efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great washer for the price. Have the matching dryer as well, a great combo. Can handle large loads. Love the lid design, one that actually stays up when open.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    samsung washer very good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has been a very good washer and runs quiet it is very durable with many options of wash easy to add clothes to once it has started

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer size

    Rated 5 out of 5 stars

    Great features, Good size.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great features. Quiet running. Deep & large drum makes it easy to wash my queen-sized comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Good Job Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big washer, cleans clothes better than the last one we had. Able to wash pillows with no problem and large blankets too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Washer size

    Rated 5 out of 5 stars

    Samsung washer.....love....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Feel like my clothes are so super clean. Love the extra large tub.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very quiet, washes clothes super good and can be able to turn off the finish cycle indicator which is pretty loud.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer, huge capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for about a month and so far it has been a great washer. Everything comes out looking and smelling clean. The only cons I have found so far is that unless you use the quick wash mode all other modes take well over an hour to wash. All washer might take that long, I don’t know, but I know this one does. Also, it is a very deep and tall washer so if you are shorter it is hard to reach the bottom of the washer. Overall I think it was a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Large capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the large capacity to wash comforters, blankets, and pillows. The machine is easy to operate. It’s a great top load machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washing machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large, enabling the wash of queen/king size blankets. This machine washes very quote. Have many other features that I haven't tried.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Outstanding washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase my product about three and half weeks ago, excellent washing machine. This is my first washing machine in the last 19 years, last one was a Kenmore, made by Sears, which I enjoyed a lot. The Samsung washer had everything I wanted it was large, stainless steel and at a reasonable price. The user manual was easy to read and understand, excellent instructions. Samsung have met my expectation and more, excellent washing machine. I hope I can get 19 years out of this washing machine. So far I am out to a great start.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this recently and are very happy with our decision. It works great and cleans the clothes well. We have washed all kinds of stuff from king bedding , comforters and so on. So far it has handled everything we have thrown at it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Washer size

    Rated 5 out of 5 stars

    Fantastic Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. I am able to wash large loads with ease and it cleans everything.

    I would recommend this to a friend
  • Cons mentioned:
    Water fill

    Rated 4 out of 5 stars

    Water efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uses very little water but uses more electricity since a laundry cycle takes nearly 2 hours to do one load

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Samsung washer we've owned, last one lasted 10 yrs with never having to be serviced. However, it was a front loader and I would never own one again. I cleaned it regularly and it would still smell moldy and get a moldy ring if I didn't constantly clean it and yes I left the door open too. This is new one is extra large capacity and I love it. But if you are short make sure you can reach into the bottom. Im 5ft 7 and I have to reach pretty far to get items from the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer because it is very easy to use and it is big enough to wash a lot of clothes.

    I would recommend this to a friend
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