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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 397 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large capacity, cleaning performance, and ease of use of this 5.4 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. Many appreciate its quiet operation and the numerous features offered. While some users noted concerns about the water fill level and occasional imbalance issues, the positive feedback on cleaning and capacity outweighs these drawbacks. The washer is also praised for its value and affordability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 397 reviews
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Wash yourself

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed at how large the inside is. Without the agitator, I am able to wash large quantities of clothes. Although I haven’t tried it, it appears that I can wash a comforter. This is a great compliment to my dryer. I’m still learning all the features. I love the music that plays at the end which is so much better than the boring buzz.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Nice washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Very easy to use. Leave your clothes very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very easy to use All of the features working amazing

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Washer size

    Rated 5 out of 5 stars

    Huge cleaning power!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge tub, great machine would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Excellent Washing Machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity, quiet, easy to use machine. Quality at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Very Pleased!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy our top-load washer, so much room for large loads. Very pleased with the delivery and set-up! My son is moving into his new house and we recommended this very same set. :) I found that you can't use the water dispenser inside the washer unless a cycle is chosen. Gave it four stars for this.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large capacity washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing capacity. Need to not be the shortest person or shorter arms to get all wet items out after the cycle. The features are great. Delicates could/should get an extra spin cycle but then again, it could just be in the dryer longer (I think it would be less energy to spin than to heat and tumble). Other than that, great product as expected from Samsung!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, many features for the price. love the delay start option

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Wonderful purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of different features. Very quiet. Great for a large family like mine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer size

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size. Fairly quiet.I like all options for washing

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capacity is great and runs quietly. Love all the options .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer with a fairly good quick wash cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    does its job perfectly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent capacity for even large blankets. it came out perfectly clean.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi sunny! We are perfectly pleased to hear you're enjoying the washer. ^Jecca Samsung

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer capacity is huge and very quiet!! Works very well and

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity and easy to use. Can fit large blankets/comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity and user friendly controls

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Works great and it's very big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer. Install was great, and the washer is HUGE. It's pretty deep for any short folks out there (under say 5'5") to reach the bottom of the tub, but we love it. With a family of six, it gets through the laundry more efficiently than anything we've owned before.

    I would recommend this to a friend
  • Cons mentioned:
    Water fill

    Rated 3 out of 5 stars

    Enough water to clean?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I would have rated higher but we are not sure if the water fill is adequate to properly cleaning the clothes. I mean washing clothes is why we bought this, right? All clothing ends up wet, look, and smell clean when taken out of the wash but no one can seem to tell me if the clothes should be completely covered/submerged in water while washing. Ease of use is average but could be difficult if you haven’t purchased a washer in the last 10 years. I read the manual on this one.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'm so glad you asked, PaidNFull! Samsung washers are designed to use less water than traditional washers. However, I can provide this link (https://bit.ly/3cFjTZX) that can walk you through what to check to ensure your washer is getting enough water each cycle. ^Jecca Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good job samsung.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washer for my mother and decided to get one for myself after seeing how well it works. Quick wash is a huge time saver and clothes comes out smelling super clean. Many different cycles and combinations to use for your laundry. Nice little tones when interacting with washer and when cycle is done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly, quiet, and has great features!

    I would recommend this to a friend
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