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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $1,169.99

Customer reviews

Rating 4.5 out of 5 stars with 312 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the 5.4 Cu. Ft. High Efficiency Top Load Washer with Steam for its large capacity, excellent cleaning performance, and quiet operation. Many also appreciate its ease of use and the stylish color. A small number of users mentioned issues with the spin cycle. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 312 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was highly recommended and I love it. I also love the color

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung loves that you love your new washer! We appreciate your recommendations and welcome you to the Samsung family experience. ^Cat Samsung

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great features, great color, delivery was great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We think you're great HomeAutomater! Thanks so much for this great review! ^Jecca Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Color! Product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washing machine that does the job great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mi wife love this machine is very easy to use We loved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace old front load LG. Got it on sale arond the holidays and it was a pretty good deal. So far we are loving it. Sanitize cycle is great and having the water flow you can turn on while loading is great too. Next time matching dryer goes on sale will probably get that too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time to wash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the whole thing, washer and dryer. The washer is really nice and washes well. The cylinder is very deep actually deeper than my last washer. I have not tried the Steaming part yet, but I love this machine. The Champagne is simply beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use. There's setting for beddings/repellant, heavy duty, quick wash, delicate and more. The basin is really large, good for comforters. There's a separate container for the bleach. And if you want to put more water just press "deep fill". There's a lot of features.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good top loading washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have a higher rating but had difficulty when it was hooked up. Was corrected and had to do some plumbing of our own (which was frustrating) but now works very well. So far, pleased to have properly cleaned clothes.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for choosing Samsung for all your laundry needs, RichMapes49. ^Lo Samsung

  • Rated 5 out of 5 stars

    Best washing machine I have owned

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine! My clothes always come out clean and smelling fresh and I love that it doesn't have an agitator which are rough on my clothing or a rubber seal which always get moldy/mildewy. Cycles are general quick but I love all the options for stained loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Samsung High Efficiency Top Loader

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. We have our laundry room on the 2nd floor and have used a front loader which shook the house! This machine doesn't cause any noticeable vibrations. I love all of the options. It is getting our clothes clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first washer did a great job, as did Best Buy. When it was time to buy a new one, going back to Best Buy, and buying the same brand was an easy decision. The washer works great, and I love the water feature to pre treat garments if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer as a replacement. It was worth the price and the quality is amazing. I can do 2 loads of laundry instead of 1. It has bedding, heavy duty, steam, sanitize and many other features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my Maytag top loader washer after I only had it for a little over a year and I paid 1200 for it... But this Samsung so far it is good and the price is ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer dryer set. The water spout inside the drum is a nice feature, it almost acts as a sink to presoak clothes. It is a bit high for my wife, who is 5’ 3. But she is fine with using a stool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So deep that I need a grabber to get the last layer of clothes out:( Not the washer’s fault. Mine for having short arms!! Otherwise a great machine. I love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it 2 years ago with a matching Dryer. We're totally disappointed with their Washer. The biggest piece of junk I've ever bought! Only gets light use. My wife & I are both in our 50's, kids are gone, we do 1/2 loads at the most. The top is cracking all over the place and the lid hinge on the left side has collapsed. Photo's attached. Now we need to buy another one but not Samsung!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well Pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washer was in stock and delivery and installation occurred just a few days after purchase. This is a very nice appliance and does everything I had hoped for and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer! Not so great experience getting it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with appliance itself. Delivery and install technicians were terrible and required 3 trips including not showing up on the first delivery day.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Not quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has scratches in the inside cover as if it had been used. It has no pause, and no spin cycle only.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Many wonderful features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing what these new machines are capable of. I love how much more they are energy efficient, use less water, etc. plus the addition of steam which is so nice!

    I would recommend this to a friend