Customer Ratings & Reviews
- Model:
- WA54R7600AC
- |
- SKU:
- 6357419
Customer reviews
Rating 4.5 out of 5 stars with 309 reviews
(309 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
- Pros mentioned:Color, Easy to use
Rated 5 out of 5 stars
Lots of features and does a great job of washing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice color with lots of features for your laundry needs. Easy to use.
I would recommend this to a friend - Pros mentioned:Quiet
Rated 5 out of 5 stars
Beautiful and quiet!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet with a very elegant look. Love the soft close lid and all of the features. 2 things to point out, are seems like loads take a long time. Over and hour! The other point is my wife is 5'2 and she can barely touch the bottom. My daughter has to climb in to get clothes from the bottom.
I would recommend this to a friend - Pros mentioned:Easy to use, Quiet
Rated 5 out of 5 stars
Great Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and easy to use. Very quiet and the washer is so big.
I would recommend this to a friend - Cons mentioned:Cleaning, Unbalanced load
Rated 2 out of 5 stars
Look Elsewhere
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Underwhelmed and even frustrated. Unbalanced load didn’t alert us and instead kept churning for 2.5 hours. Washed our duvet yesterday for only the 2nd time since purchase and have bleach stains from using bleach 2 loads prior. We even washed a white in between to ensure this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .It makes a big difference when the unit is used to its fullest, Curly. We're here to assist with what you are experiencing with the washer!
When doing your laundry, you may think you already know all there is to know, but there are a few things to keep in mind to ensure laundry day runs smoothly. Learn more from these details.
Overloading your washer can reduce its performance; learn more about "The best laundry load size for your dryer":
https://www.samsung.com/us/support/answer/ANS00080262/
I have shared your model's user manual for instructions about how to "Run a Calibration": Turn to page 28 for reference:
https://downloadcenter.samsung.com/content/UM/202005/20200506143323162/WA54R7600A_DC68-04037B-02_EN_MES.pdf
Laundry is stained after using the Samsun washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108628/
Ensure to select the correct cycles and settings for optimum performance. For more information, see our guide for "Cycles, settings, and features on your Samsung washing machine":
https://www.samsung.com/us/support/answer/ANS00061937/
For additional reference, you may check out our youtube video about "How to operate your Samsung washer and dryer":
https://www.youtube.com/watch?v=pR-J0PWocN0
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145372643, to help our team pull up your information.
Have a great day!
^Chrystel
- Cons mentioned:Deep
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that this washer is not so loud but still gets the job done. I did have to get a little step stool to be able to get my clothes out of the washer since it is very deep. Just make sure to double check the dimensions. Overall, great purchase and a fantastic replacement.
I would recommend this to a friend - Pros mentioned:Easy to use
Rated 5 out of 5 stars
Samsung washing machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy-to-use. There's setting for beddings/repellant, heavy duty, quick wash, delicate and more. The basin is really large, good for comforters. There's a separate container for the bleach. And if you want to put more water just press "deep fill". There's a lot of features.
No, I would not recommend this to a friend - Pros mentioned:No agitator
Rated 5 out of 5 stars
Best washing machine I have owned
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washing machine! My clothes always come out clean and smelling fresh and I love that it doesn't have an agitator which are rough on my clothing or a rubber seal which always get moldy/mildewy. Cycles are general quick but I love all the options for stained loads.
I would recommend this to a friend - Pros mentioned:Easy to use
Rated 5 out of 5 stars
Economical
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Economical and easy to use. Doing great in washing our clothes.
I would recommend this to a friend - Pros mentioned:Quiet
Rated 5 out of 5 stars
Great Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many cycles and options (Almost too many to learn) Looks great, it's quiet and efficient. Loving the difference in our clothes
I would recommend this to a friend - Pros mentioned:Large capacity
Rated 5 out of 5 stars
Best washing machine
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable washing machine. The tub is large enough to wash a king size comforter with any issues. Also really like that you can choose how many rinses you want for you clothes.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Melissa, congratulations on getting a Samsung Washer that you love. I know you must appreciate how well the unit works as much as we appreciate your honest feedback. Thank you for loving Samsung and choosing to put us in your home. ^Brad
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything it says it will! Love the plastic frame under the lid.. no rust ever! The deep fill is great for large bedding and rugs. The steam in both machines is great!! No wrinkles and the clothes are cleaner! We bought the matching dryer and love it!!
This review is from Samsung - 5.4 Cu. Ft. High Efficiency Top Load Washer with Steam - White
I would recommend this to a friend- Pros mentioned:Large capacity
Rated 5 out of 5 stars
Exceptional Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an exceptional washer. I am very pleased with my purchase and highly recommend this product if you want a large capacity washer, with all the bells and whistles.
I would recommend this to a friend - Pros mentioned:Large capacity
Rated 5 out of 5 stars
Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this washer as a replacement. It was worth the price and the quality is amazing. I can do 2 loads of laundry instead of 1. It has bedding, heavy duty, steam, sanitize and many other features.
I would recommend this to a friend - Pros mentioned:Large capacity
Rated 4 out of 5 stars
Very good washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer with a large size tub. So far it has maintained its balance well doing laundry. It is a bit noisier than our last one was I guess because of this agitator operates. But overall a very good machine
I would recommend this to a friend - Pros mentioned:Easy to use
Rated 5 out of 5 stars
Samsung rocks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer dryer combo. Easy to use easy install.
I would recommend this to a friend - Pros mentioned:Easy to use
Rated 5 out of 5 stars
Great washer for the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little machine, great replacement for ours that had to be put out to pasture. Efficient, does large loads, quiet...overall, great washer.
I would recommend this to a friend - Pros mentioned:Large capacity
Rated 5 out of 5 stars
Awesome. Washer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though the capacity is pretty much the biggest on the market, I was surprised by how much fits! Great cleaning. All sorts of options for each of the cycles. Love the pretreating water stream option too!
I would recommend this to a friend - Pros mentioned:Quiet
Rated 5 out of 5 stars
Amazing washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best washing machine I have ever used, super quiet, and my clothes feel cleaner then they ever have. The self cleaning feature is great
I would recommend this to a friend - Cons mentioned:Long cycles, Unbalanced load
Rated 1 out of 5 stars
Lasted one year without issues.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's past my two year warranty, and shame on me for not buying an additional one. This washer was great for a year. Now it doesn't matter what I wash - it becomes unbalanced EVERY load. At first I thought it was something I was doing wrong. Maybe I should not wash all my 4 hoodies at once? Maybe only wash t shirts alone without my shorts? This is a very pretty pretty piece of metal that cant finish a spin cycle, so now my dryer runs for 4 hours to dry the clothes. And the quote to fix it??? $650. Um.... nope. DONT BUY.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to be satisfied with how your washer functions, Magee.
The below link is the user manual for your model. Turn page 17 (Flooring), page 29 (Use a laundry net - Caution bullet #2), page 30 (Determine the load capacity - Caution), and page 54 (Troubleshooting - Vibrates excessively or makes noise) for reference: https://downloadcenter.samsung.com/content/UM/202005/20200506143323162/WA54R7600A_DC68-04037B-02_EN_MES.pdf
Here is a link to "The best laundry load size for your Samsung washing machine and dryer": https://www.samsung.com/us/support/answer/ANS00080262/
I also shared this video about "How to properly sort and wash your laundry": https://www.youtube.com/watch?v=R0HWsqn2ANo
For reference, you may also refer to these links:
Samsung washing machine is shaking: https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Washing machine shakes & vibrates or is noisy: https://www.youtube.com/watch?v=ywOrH59K9Rw
Install a Samsung washing machine in your home: https://www.samsung.com/us/support/answer/ANS00051342/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145249971), which will help our team pull up your information.
Have a great day.
Melardo
- Cons mentioned:Deep
Rated 4 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So deep that I need a grabber to get the last layer of clothes out:( Not the washer’s fault. Mine for having short arms!! Otherwise a great machine. I love it.
I would recommend this to a friend