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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 312 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers commend the 5.4 Cu. Ft. High Efficiency Top Load Washer with Steam for its large capacity, excellent cleaning performance, and quiet operation. Many also appreciate its ease of use and the stylish color. A small number of users mentioned issues with the spin cycle. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 312 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Large, Quiet and Gets everything clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is huge, while still looking sleek externally! The amount that can be fit into the washer is insane. Wash amounts that would pack my previous washer, only hits 1/3-1/2 of this washers capacity. You don't even know this machine is on while its washing. I forgot about needing to balance your wash load with top-loaders when you're washing heavy items, it's been some time since I've had a top-loader. So, any issue I've had so far was my own error. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Buy ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best things that we bought clean good quality machines

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Samsung almost got this one right for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer. Deep tank with flexible control options. It's easy to use. The color is extremely versatile and looks sharp. I would have given it a 5 star if it weren't for the slanted lid; the design took away my workspace! Not a fan of this change. Also, I did not get a manual for the machine. I requested one from Best Buy. It has yet to arrive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Washer size

    Rated 5 out of 5 stars

    Beautiful, hard working machine!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this washer with matching dryer and they are terrific. The color is beautiful! The washer is a little bigger than what we had previously and I can tell. It holds so much laundry! Best Buy set them up for us quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Washer size

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Moved to new state/new home and needed washer and dryer. Had front load at last house and was looking for something better. Love this washer! Does a great job cleaning and the washer is HUGE! I don't have to take king comforters to the laundrymat anymore! Bestbuy was the only company that had this washer (and dryer) in stock when I was looking to buy. Great delivery and set up. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 3 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer I purchased are great. The Sales Rep and personnel at the desk were superb. The problem is strictly with the Two people who delivered the washer and dryer. The dryer was left with some white stuff all over the front of the door. They said they didn’t have anything with them to clean it off. I would have to clean it myself. I have used everything I have to clean it, but it won’t come off. I am very disappointed it wasn’t cleaned prior to being brought into my home. Also, the hose to the washer was left too long and sticks up above the washer. It doesn’t look very good. So, I have a dryer with messy areas I can’t get off the door and a hose that sticks up and shows from the front of the machine. The delivery men didn’t care and were definitely not helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice product with high efficiency feature.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product with better efficiency and the runtime for clean cloths.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Economical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Economical and easy to use. Doing great in washing our clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer size

    Rated 5 out of 5 stars

    Holds a TON of clothes, great for bedding too!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this washer! The tub is so huge that I can barely reach the bottom but I don't mind since it washes way more laundry without packing it in. The steam function removed the smell from all of my exercise clothing that I couldn't get out with any detergent or hanging in the sun. It's relatively quiet also. Can't wait to replace my LG dryer with a Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung - 5.4 Cu. Ft. 12-Cycle Top-Loading Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my Maytag Commercial 6.2 Top Loader BC it broke down just approaching 3 year mark. Wow. Washer is smaller 5.4 but big enough that you can clean a lot quietly. I believe it does not have that delay button like the Maytag did, but it is very user friendly. When washing cycle ends, the musical chimes is pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Happy Samsung Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and and my wife needed an upgrade. Looked at several different top load washing machines. Decided to go with the Samsung. Had great features and wife loved the color. We have had it for about a month now and we absolutely love it. Huge capacity, very quiet and easy to use. Nothing but good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Gets clothes very clean with less water. Easy to use and even plays a song when the wash is complete. 5.4 easily fits comforters so that I no longer need to go to a laundromat.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many cycles and options (Almost too many to learn) Looks great, it's quiet and efficient. Loving the difference in our clothes

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer I have owned for washing bedding since there is no agitator in the middle. Clothes are a little damper than I like when finished washing but has not been an issue like I thought it may be. I love it...... I am short so I need a step stool to get to the bottom or getters other than that I would buy again. It is a super smart machine and cleans very well. For my family it is wonderful and there are 7 of us currently.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Amazing Washer!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of settings and most of the presets are able to be changed (for extra rinse and spin. Huge loads and comes out clean. It has a Deep Fill feature for when you need to wash fluffy stuff like blankets or pillows. This is a great washer for the price!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washing machine I have ever used, super quiet, and my clothes feel cleaner then they ever have. The self cleaning feature is great

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Awesome addition to the laundry room !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with delivery of the unit, did a great job. Even happier with this incredible washer. Love the size and color. Be back for the matching dryer soon !!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Washer size

    Rated 5 out of 5 stars

    Beautiful color and great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to this washing machine with all it's bells and whistles, and mean that literally. I really love the size of this machine and yes it does clean my clothes well. Beautiful color too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T DO IT!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT...I repeat, DO NOT BUY A SAMSUNG APPLIANCE. While I am a huge fan of the cell phones, the appliances do not match up. Barely 3 years in and it is beyond repair. A gasket, a hose, and who knows what else is faulty. While they are extremely attractive and sleek, it doesn't do the job well enough for long enough. Never again. Not to mention it ate everything up. I had to buy new towels and washcloths.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    The best we made for this washer model

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it 16 months ago. We are very happy with this washer > size, efficiency, quiet, and the price we paid

    I would recommend this to a friend