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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 312 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers commend the 5.4 Cu. Ft. High Efficiency Top Load Washer with Steam for its large capacity, excellent cleaning performance, and quiet operation. Many also appreciate its ease of use and the stylish color. A small number of users mentioned issues with the spin cycle. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 312 reviews
  • Pros mentioned:
    Noise level, Washer size

    Rated 5 out of 5 stars

    EXCELLENT WASHING MACHINE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW THE COLOR 1ST IS VERY NICE, VERY BIG TUB , YES WASHING IN THIS TAKES NO TIME AT ALL . VERY QUIET CLOTHES COME OUT VERY CLEAN. THE SUPER FAST SPIN REALLY COMES INHANDE WITH KIDS!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is happy to hear that you are loving everything about this washer, DAVEC. Thank you for the 5 stars! ^Lo Samsung

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    I love the ease and efficiency of the washer/dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease and efficiency of my washer/dryer and convection microwave. The 18 month financing offer sealed the deal for me. That is why I went with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Another Amazing Samsung Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be more happy!! Quiet, extra large capacity, and so pretty to look at. Works amazing and the steam option is awesome. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Perfect washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and spacious washer. My queen size comforter fit easily in the washer. Perfect washer for a larger family.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Beautiful and Large Washer in champagne

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent even figured out all of the bells and whistles yet, but i love it! Beautiful color and love the large tub without an agitator since my old one used to wear out my clothes faster with an agitator. Clothes come out clean. Only con, certain buttons are not full buttons the press in but rather touch sensitive and i find it doesnt sense my touch or pushing enough i have to try more than once. Other than that i love it and can get used to that!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall washer! Can wash a HUGE load and comea with all of the bells and whistles but is not difficult to use. It does prefer you to use liquid detergent over Pods. Shorter people might have an issue reaching into the the drum as it is a big washer but not an issue for my wife and me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so Good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is beautiful and the color makes it stand out more than regular black or white. The only issue I had was that the extra hose you will need for the hook up with steam dryer is not included. I didn't find out until the dryer arrived which I bought from Lowes. They didn't provide that extra hose either when they brought the dryer so I had to purchase a pair of hoses at home depot. I later found a single hose near the dishwasher hoses. so watch for that so you won't have to spend 20+ on the pair.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Quiet with large capacity

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, looks great and does a great job with our clothes. Large capacity for bigger items or larger loads!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has a lot of features and is very quiet. Large capacity makes washing bulky items a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good Front Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certain wash cycles are quiet, others are not. Can sound like a loud motor churning. The wash cycles do take long,. The color is lovely. Features are great, but you do need to read the manual. Very large drum that handles huge loads. Love the stainless steel drum and finally no agitator! Clothes do come out clean.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SylviaL! I'd like to provide you this link (https://bit.ly/313nw48) to help you determine if the sounds you're hearing from the washer are normal or not. ^Jecca Samsung

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty quiet, huge load capacity, and the spin cycle gets your clothes like 75% dry to begin with.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Samsung HE washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer- it is easy to use and really cleans the laundry, even with large loads

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer size

    Rated 5 out of 5 stars

    Great washer for big families!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, very large stainless steel tub, and great balance when washing towels and sheets. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 4 out of 5 stars

    Works as needed.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice large washer, but I wouldn't over-fill it as it doesn't really do a good job of mixing/cleaning everything when there's a lot of clothes. Is a little overly complicated when trying to mess with the settings to change the water temp/wash time to something not already pre-set on the dial. The tray for detergent is small and at the back of the washer and my roommate tends to get detergent on the lid when he tries to pour it in.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and love how quite it is , does a great job on washing clothes , highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Awesome Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer - will not go back to a front loader. Easy to use, gets clothes clean, even with teenagers in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    High efficiency washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet it’s great to wash large blankets and large loads of clothes , cuts Landry day short

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer. The color fits our space and does a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    customer friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product with a smooth start and noiseless with large capacity

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Deep, congratulations on your new Samsung Washer and thank you for pausing your day to share you feedback. We are happy to see that you are enjoying your new machine. We welcome you to our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer EVER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer. No issues what so ever so far. It holds a very large amount of laundry and everything comes out so fresh and clean. Easy to use, just make sure you read your manual. I Absolutely cant wait until im able to buy the matching dry. I would most definitely recommend! The delivery team was great as well! They were on time, fast and informative.

    I would recommend this to a friend
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