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Customer Ratings & Reviews

Your price for this item is $1,439.99

Customer reviews

Rating 4.3 out of 5 stars with 391 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers love the large capacity of this washer, finding it easy to use and clean clothes effectively, with many noting its quiet operation. However, some customers have experienced reliability issues and difficulties with installation, while others find the price point to be high. The door mechanism has also received some negative feedback. Overall, the positive aspects of cleaning performance and ease of use are frequently highlighted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 391 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and flexibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet machine. And nice to have 2 washer at the same time. Being one small one for the special one and it doesnt take much water.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this amazing washer with top washer to , I can use it at the same time , it saves time.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Great washing machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice looking washer. It works as well as it looks! The upper washer is for lightly soiled items. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some stains are not removed completely but still good enough. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Great new technology

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New technology is fantastic! We love having ability to do both small and big loads with one machine.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Krav! Samsung strives to bring our customers the best in new technology. We're glad to know you're enjoying all the features of this washer. ^Jecca Samsung

  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    The product is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is excellent as advertised the top washer is amazing as long as you don't over fill the detergent reservoir

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Nice to have options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat concept to have a large capacity front loader and a small top loader.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic Product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very easy to use and get set up !

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been perfect so far but we have had trouble with Samsung appliances in the past. Will do a follow up.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate your loyalty. Thank you for choosing Samsung again. ^Shifa Samsung

  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Great washing machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. they didn’t get it hooked up correctly the first time but they came back for free and fixed it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine, cleans the clothes well and I like the top washer for delicates. The one bad thing is that the fabric softener compartment does not rinse out well with the cycle! This area gets a lot of buildup.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Very versatile.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows us to do all our laundry only once each week, including delicates and a smaller separate load.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Needed washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multifuncional machine. Love the blue light. Fit the perfect clothing load.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the washer, the wifi connection works great and the second washer is awesome for small loads or whites

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a set for my wife and she was very happy so I decided to buy the same set for my mother

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome washer. I am really happy with my purchase. I really recommend this to anyone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're excited for you, Rajkon! It's great when you can find something that fits all your needs exactly. Thanks so much for choosing Samsung! ^Mae Samsung

  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer that I ever owned very fast and alot of options

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    So convenient!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has been a life saver! We share the washer with our upstairs neighbors who had a baby just after we bought this washer. The top washer is great for frequent small loads of baby clothes. One thing to know, do not overload either washer or use too much soap or the whole thing will shut down because water or suds have leaked out of the drum. If that happens, unplug the washer and tilt it forward to let the water run out the front. Then let it sit a day or so to dry out. Good as new after that. It's happened a few times to us, and we called in the repair techs the first time only to learn how to fix it myself. Other than that, no problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Best washer ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It allows me to save time and do two loads at once.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love. Having both washers. Top washer great for small delicate loads.

    I would recommend this to a friend