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Customer Ratings & Reviews

Your price for this item is $799.99
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Customer reviews

Rating 4.5 out of 5 stars with 529 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity and excellent cleaning performance as significant advantages. Many appreciate its quiet operation, convenient auto-dispense system, and user-friendly design, along with the smart features. However, some users mention the washer's depth as a potential issue for shorter individuals, and a few have reported concerns about product condition upon delivery and long-term reliability. Overall, the positive feedback on cleaning, convenience, and quietness outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 529 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. We loved it, but, unfortunately, the matching dryer didn't fit in our laundry area. Hated to see it go but really wanted a matching set. Wonderful machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this washer for about 3 weeks and it has been good, but not great. The issue I’ve had a couple of times is that a couple piece of clothing were not fully washed (they were mostly dry) after a full wash cycle. Both times the water was high enough to cover the full load, but somehow it didn’t get everything wet. Other than that, it has done a good job in washing everything from small rugs to sheets and delicates. The app seems to work fine since I get notifications when it’s done, but I haven’t tried loading custom programs into it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and can easily wash comforters without any issue's, highly recommend if your need to do big loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Close & Go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These machines are superb taking the hassle of having to come back to check on it, super avance technology takes care of that for you, love the capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and picture quality. And that it connects with Google

    I would recommend this to a friend
  • Pros mentioned:
    Auto dispense

    Rated 5 out of 5 stars

    Excellent washer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this washer is great! I love the auto dispense and don’t need to worry about detergent and softener.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Na

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of this set. The washer & dryer set works well and cleans my clothes so good. Love this set glad I went with them

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to control setting on my phone and it’s large enough to fit my king size comforter no complains

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fantastic Machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say this is one of the best washers I’ve owned in my life. Aesthetically pleasing, huge capacity, and easy to understand controls. Awesome job Samsung!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good washer, and found this one to be perfect , looks good and the price was the best part, doing laundry is so easy , especially with the smart button? I can start it when not home

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best machine I ever purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing machine, already saved us a lot of money in liquid. Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Auto dispense

    Rated 5 out of 5 stars

    Happy in North Las Vegas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a combo washer and dryer, the Samsung Washer is so smart it can determine the size and weight of your load and dispense the right amount of soap, and fabric softener. Great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, beautiful machine. A lot bigger than I thought, I’m short so I have to user a step ladder to get the wash in the bottom of the machine

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    It washes your clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not too bad, runs pretty good and gets the job done, fancy app stalks what your washer is doing

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Reliable washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reliable washing machine. Could be a little large with load capacity but overall have not had any issues with it and relatively happy with overall performance.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Kaos, thank you for choosing your new Samsung Washer and we are happy to welcome you to our family. Thank you for choosing Samsung in your home. ^Brad Samsung

  • Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Great washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this washer dryer set! Only thing I can complain about is it is very deep meaning us short people need a little assistance reaching the bottom. I just bought a grabber thing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Dad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing. My wife love it. Its a very large washer and can fit alot of cloths.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent washer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans good, many modes and settings for the perfect wash and deep drum for multiple items at once.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Smootg and quiet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and quiet. Seemless operation, has good looks and Wifi connectivity is a great reminder while you are away to pickup your clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great washer!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with this washer, large capacity and many options for cycles!

    I would recommend this to a friend