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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 529 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity and excellent cleaning performance as significant advantages. Many appreciate its quiet operation, convenient auto-dispense system, and user-friendly design, along with the smart features. However, some users mention the washer's depth as a potential issue for shorter individuals, and a few have reported concerns about product condition upon delivery and long-term reliability. Overall, the positive feedback on cleaning, convenience, and quietness outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 529 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is loving it, works amazing and notify on my phone when the cycle ended

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Very large capacity. Dispenser very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful look and detail. Nice capacity to clean large loads at a time

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this washer one of the best i buy because i by a maytag and in 6 months i had to by this one

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I’ve ever used. Love all the space it has I no longer have to do multiple loads.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Et

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper work’s great super quiet and to use energy efficient

    I would recommend this to a friend
  • Pros mentioned:
    Auto dispense

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer. Highly recommended. Best decision

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washing mechine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet machine, washes great. Many washing options including shoe wash. Cycling is fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ssd's o far works as it should be working good product . Quiet. Large good looking

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Finally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes smell fresh and clean now. Got the matching set and they are really quiet

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Watching machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer Very quite does not shake a lot great value

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it’s not loud. And the shoe rack was an excellent bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    my washer machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer love it very good brand does a great job my clothes are clean awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love samsung products

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome, if you have a samsung phone you can set it from Your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine, easy to use, great built in features.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works as great as it looks I like the rose gold trim on it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good product!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works very well my clothes come out very clean and plenty of settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is sweet! There are tons of options and settings for the load you are washing, including an activewear setting along with a waterproof setting for bedding and snow clothes!

    I would recommend this to a friend
  • Pros mentioned:
    Auto dispense

    Rated 5 out of 5 stars

    We love our new Smart Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super smart washer where you do not have to add detergent each time. It's the Best

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love it! Would buy again in the future. Easy to use!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we are so happy to hear that you are loving your new washing machine! Thank you for being the best part of Samsung! ^Shay Samsung