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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 529 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity and excellent cleaning performance as significant advantages. Many appreciate its quiet operation, convenient auto-dispense system, and user-friendly design, along with the smart features. However, some users mention the washer's depth as a potential issue for shorter individuals, and a few have reported concerns about product condition upon delivery and long-term reliability. Overall, the positive feedback on cleaning, convenience, and quietness outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 529 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All modes work well. We enjoy the large capacity and tall size. Couldn’t be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Great for washing bedding and large loads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Just wish it had the sanitize option. Good size.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sleek elegance.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my large quiet washer. The rose gold as a sleek and elegance touch.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Xtra Large Capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large capacity. Great for bedding and blankets.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer and dryer set.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Looks great, quite and gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing wonderful.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves the size and the options. Beautiful machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend. Best Washer I have ever had!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Washer. Great idea with adding a reservoir to hold up to 12-15 loads. Eliminates adding laundry detergent and Fabric softener every time you wash a load. Highly recommend. Downloading the Smart Things app and connect to the washer. We start a wash while at work, ready for dryer when walk through the door

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very pleased with this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge Washer, cleans clothes well and looks great in my new laundry room

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I can wash heavy comforters without issues.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Top loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the Samsung front loader prior to this top loader because I felt it cleaned my clothes better and getting the load out of the washer is difficult from the top. We got the top loader because it was hard to get parts for repair for the front loader because the boot kept getting ripped.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has a lot more water output than our older washer so it fluided our laundry room due to an unknown clog but thats not the washers fault. Just maybe check your drains first lol washes great no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this smart washer where i am scheduling the wash

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine,very quiet and many options to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how big it is can put my blankets in no problem

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Huge drum love this washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer. Large drum. I can even wash my comforters

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty happy overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to use a little extra detergent to really make the scent come through. I also would like it if I could more easily customize the settings each time. Other than that, it's been a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washes my clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a washer. Nice quite and it cleans. Couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I would recommend this for any large family

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product for a large family . Beautiful color.

    I would recommend this to a friend