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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $1,169.99

Customer reviews

Rating 4.5 out of 5 stars with 529 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity and excellent cleaning performance as significant advantages. Many appreciate its quiet operation, convenient auto-dispense system, and user-friendly design, along with the smart features. However, some users mention the washer's depth as a potential issue for shorter individuals, and a few have reported concerns about product condition upon delivery and long-term reliability. Overall, the positive feedback on cleaning, convenience, and quietness outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 529 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome Top Load Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I washed several loads of clothes and haven’t had one issue . This washer has a ton of features , and is very quiet washer .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge wahsing machine that can fit a lot of clothes, got one with the impellar and it makes such a difference of not wearing out clothes compared to an agitator. Tons of settings to choose from also! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung kills it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of space. It fits a king size comforter with space around. It is completely silent except the water running. Best washing machine out there

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So afr so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! The last samsung washer only lasted us 3 years and we had the replace the rods. This washers capacity is awesome! Large and looks nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great washer, worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides excellent thorough and quiet clean. The product is very easy to use and looks awesome! However, the auto dispense system doesn’t have a clear notification setting. If you are not connected with your smartphone you will not know that the machine is low on detergent.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer and dryer set not only do they look gorgeous they perform well even with big loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My Samsung 5.5 washing machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my brand new Samsung washing machine. It was great. Upgrade it from 3.52 a 5.5 wa Washer Machine. Wash best investment I ever made.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I purchased this washer as a set with the dryer and it works great! The built in faucet function is very helpful for small clean ups or simple rinses if you don’t have a sink in your laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Auto dispense

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new washer. It’s absolutely amazing! I especially enjoy the soap and softener dispenser that I can just refill as needed and not have to add soap and soft er every time I wash a load.

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Love/Hate relationship

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize it does not have that lil thingy in middle my clothes are always tangled but they are clean, also I need a step stool to get my clothes out it iscreally deep.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great-looking, good-functioning washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer looks really great in our laundry room. More importantly, it's been working great and no complaints so far. We definitely enjoy the extra capacity that can accommodate bigger loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great looking appliance!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the Samsung - 5.5 cu. ft. Extra-Large Capacity Smart Top Load Washer with Auto Dispense System - Brushed black model. The dark color really goes well with our laundry room and we love the extra capacity that it offers

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I stated earlier about the dryer, I’m very pleased with my purchase. I haven’t had a new washer in 28 years and although it has so many bells and whistles, I’m pleased with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it. It has been many years since I have had a top loader. So much easier on my clothes than the old agitator ones. Much larger capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product . Features and capacity is great. Wife loves the smart notifications on the tv and phone

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was a great capacity and stylish look. Samsung is looked at as inferior to LG but we have always been immensely satisfied with Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Buy in a very long time..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it.. so in love only thing is I’m 5ft 4 inches n I have to bend into it to grab the clothes from the bottom someone shorter would have a issue but besides that I love everything about it..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and mom are very happy overall with this, the ones we had were to small and this ones are big and pretty

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well, easy to install, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best, deep top load washers I’ve ever used, definitely worth the $$

    I would recommend this to a friend