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Customer Ratings & Reviews

Your price for this item is $899.12
The comparable value price is $1,129.99

Customer reviews

Rating 4.6 out of 5 stars with 242 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 242 reviews
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this for over a year. So far so good. I've noticed that I have saved on detergent. Less is more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK washer, but sister dryer is terrible, so avoid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good capacity, but I'm underwhelmed. Everything is hidden under the largest item at the end of the cycle.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine, my wife always brags how good it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family of 4 has no issues yet. Samsung is notorious for 1 year break down. Will update….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer with good features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this washer so far. The features are a bonus- the easy jet for spot cleaning, the active wear cycle, the reminders when to do a self clean cycle and the automatic detergent dispenser. Clothes are clean and fresh!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 5.5 Cu. Ft High Efficiency smart washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought the washer and dryer a month ago and has worked great I recomend these units to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The automatic soap dispenser is what’s up!!! I am saving so much laundry soap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service. I always buy products for my house in BestBuy and never get disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reliable, and more durable than its other models. Wifi helps you know when your laundry is done to time manage better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer - Hands Down

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super excited about our new washer. It’s amazing! We have never used a washer as powerful and capable as this one! I wish Best Buy did Bogo so I could get the matching dryer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer, very modern and big. Plenty of functions, and has a great small water faucet that you can use and comes handy yo do some hand pre-washing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer and Installation.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works wonderfully! I love the detergent "tank" and how simple it makes doing laundry. Installation was awesome as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery people was very nice and very patient with us, I love there delivery services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the sleek design and color. Not to mention we have a pets, and the hair removal contraption is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the auto dispensing detergent/softener feature. Keeps my kids from using to much detergent. Clothes come out super clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Due your research

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice item but found it cheaper o Samsung website and Bestbuy would not price match

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer I’ve ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have to clean it once to get clean as I needed it to be

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine doesn’t wash clothes well. I felt that way since I bought it but thought maybe I was imagining it. I found out today that I was not wrong. I washed a light colored tshirt and instead of just throwing it in the dryer I was going to hang it up. That’s when I saw that there were areas on the shirt that didn’t even get wet. I would have never noticed if I hadn’t pulled it out to hang it. Then when I pulled my sons things out of the wash I noticed that I could still faintly smell his cologne he normally wears. The clothes in the washer just don’t get moved around enough. They just sort of churn slowly-sloshing in the water. I would never buy this again. I’m very disappointed. This was expensive and now I have to replace it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Gail,

      We understand your disappointment with your washer not performing well. Let us help.

      Here is a link for troubleshooting steps for your washer that doesn't clean clothes; kindly click the embedded words.

      Clothes are not clean after washing in Samsung washing machine.
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1150071505) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, love the app. Make sure you read the manual to be able to use all the features this has to offer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this washer for a couple of weeks now but, I love everything about it so far.

    I would recommend this to a friend