The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 250 reviews
Rated 5 out of 5 stars
Great washer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washer is able to hold a large load of clothes and does a great job. Quiet when running.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washing machine has so many different options for caring for your clothes. I like deep bin for comforters / bedding. Also the auto dispense for the detergent.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new Samsung top load washer. It's very efficient, large load, and the auto dispense system makes it very convenient for the softener and detergent for every wash without the hassle of putting them manually each time.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Went from a front load back to a top load. I love it 5.5 tub and use less water. The auto dispenser for detergent and fabric softener is awesome! Wanted the black and rose gold but the cream and rose gold was a great choice for my space.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unlike the dryer love the washer. Large capacity and the auto dispenser for detergent and softener is so cool. Does a great job for those heavy laundry days.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washer, we’ve only had it a few days, is really nice. It is fast, quiet, and does its job well. We have the matching dryer, so it looks really nice having both of these next to each other as well. Roomy enough for bedding and taking care if our family of 5. Really happy with the quality so far.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a good and reliable equipment, at the beginning it was a little bit of difficult for my wife to use it because it didn’t bring a brochure like other appliances do. But we handled it well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Samsung washer was the perfect washer for myself and family. I love the softener/detergent feature because I do not have to add it because it is automatic. Also, I like it large capacity and various speeds.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washer works great, however the automatic detergent dispenser constantly fills with water. Causing the detergent to be diluted. The first washing machine did this and Best Buy swapped me out with a new one. The new one did this also. SO now Samsung is sending a repair man out to try and fix it. So we shall see.
We understand how frustrating it must feel to experience the same behavior with two separate units, especially after going through the effort of an exchange. We are here to help.
The automatic detergent system on this washing machine model is designed to use water to flush detergent into the tub at specific times during the cycle. A small amount of residual water in the dispenser after a wash can be normal. However, the detergent compartment should not continuously fill with water while the washer is idle or dilute detergent before a cycle begins.
Since this behavior has occurred on two machines, having a technician evaluate the unit is the right next step. Our service team will inspect the water inlet valve, dispenser housing, and siphon assembly to ensure each component is operating as designed.
We truly appreciate your patience while this is being addressed. If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options:
When you message us, please provide us with this reference number 1152111858 to help our team pull up your information.
Leo
Rated 5 out of 5 stars
Huge capacity
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had the washer for two weeks not and man is this thing HUGE (I’m 5’1”). I’m able to wash all of my king size linen is one cycle. It’s getting the job done and it has capabilities to alert my phone when the cycle is complete.