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Customer reviews

Rating 4.6 out of 5 stars with 250 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 250 reviews
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer i would definitely recommend to anyone in meed of a washer and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, quiet and has a large capacity for laundry so for me it meant less loads and more time saved!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and efficient. We replaced a Maytag and this has so much more technology. My wife loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent loved it so much. Fits lots of clothes and items

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung High Efficiency Smart Top Load Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing. It works so well. My clothes smell fresh on every wash. I'm extremely happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer, love the rose gold! Great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Fav

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best purchase ever easy to use easy to fit and best cleaning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, detergent storage is convenient to load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a washer and this one was perfect. Fit in the area well. Washes well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best love it works so good and clean really well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, love the app. Make sure you read the manual to be able to use all the features this has to offer!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stopped dispensing softener after warranty expired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this washer 14 months ago on June 2024. Manufacturer warranty lasts exactly one year. I usually get the extended warranty or protection plan for my appliances, but I don’t know what happened to me this time around that I forgot to get it. This washer stopped dispensing fabric softener. I called Best Buy today August, 2025, and turns out the warranty expired, and I have to pay $124 to have someone look at it, and at least $150 for the repair not including parts. So if you buy this item please get the protection plan.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      SaraASB, we understand the frustration if your detergent drawer stopped working. We are here to help.

      Here is a guide to help you troubleshoot if the dispenser drawer is not working. Please click on the embedded word.

      Dispenser drawer issues in Samsung washing machine
      https://www.samsung.com/us/support/troubleshoot/TSG10002916/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150253403) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent operation.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent capacity and very good equipment and good price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big wash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer we have ever had, washes a lot of clothes and handles bed sheets. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this washer for a couple of weeks now but, I love everything about it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Both washer and dryer have been performing amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Very effective and efficient. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good business

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase I made in the store was a very good experience. They treated us with respect and kindness. I am very satisfied with the treatment they gave me for future purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice wash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer, it has a huge capacity and the smart dispenser is a game changer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer works well quite large capacity is working great for us

    I would recommend this to a friend