Customer Ratings & Reviews
- Model:
- WA55CG7500AE
- SKU:
- 6570076
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer, especially its large capacity, quiet operation, and effective cleaning performance. Many appreciate the ease of use and the convenience of the auto dispense system. The design and overall appearance of the washer are also well-received, though a few customers have reported occasional reliability issues requiring a reset.
This summary was generated by AI based on customer reviews.
Best Washer - Hands Down
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super excited about our new washer. It’s amazing! We have never used a washer as powerful and capable as this one! I wish Best Buy did Bogo so I could get the matching dryer!!
I would recommend this to a friendAmazing purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great washer, very modern and big. Plenty of functions, and has a great small water faucet that you can use and comes handy yo do some hand pre-washing
I would recommend this to a friendGreat Washer and Installation.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works wonderfully! I love the detergent "tank" and how simple it makes doing laundry. Installation was awesome as well.
I would recommend this to a friendVery Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine doesn’t wash clothes well. I felt that way since I bought it but thought maybe I was imagining it. I found out today that I was not wrong. I washed a light colored tshirt and instead of just throwing it in the dryer I was going to hang it up. That’s when I saw that there were areas on the shirt that didn’t even get wet. I would have never noticed if I hadn’t pulled it out to hang it. Then when I pulled my sons things out of the wash I noticed that I could still faintly smell his cologne he normally wears. The clothes in the washer just don’t get moved around enough. They just sort of churn slowly-sloshing in the water. I would never buy this again. I’m very disappointed. This was expensive and now I have to replace it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Gail,
We understand your disappointment with your washer not performing well. Let us help.
Here is a link for troubleshooting steps for your washer that doesn't clean clothes; kindly click the embedded words.
Clothes are not clean after washing in Samsung washing machine.
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150071505) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Love!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery people was very nice and very patient with us, I love there delivery services.
I would recommend this to a friendPerfect fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the sleek design and color. Not to mention we have a pets, and the hair removal contraption is a plus.
I would recommend this to a friendBest washer I’ve ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only have to clean it once to get clean as I needed it to be
I would recommend this to a friendDue your research
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice item but found it cheaper o Samsung website and Bestbuy would not price match
I would recommend this to a friendLove love love!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the auto dispensing detergent/softener feature. Keeps my kids from using to much detergent. Clothes come out super clean
I would recommend this to a friendGreat machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.User friendly, love the app. Make sure you read the manual to be able to use all the features this has to offer!
I would recommend this to a friendBig and huge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first time i have a big washer like that. Very convenient and helpful
I would recommend this to a friendGreat washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this washer for a couple of weeks now but, I love everything about it so far.
I would recommend this to a friendHigh Efficiency Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. The sales person was helpful with helping me select the product specific to what I needed,
I would recommend this to a friendSilent washer!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that I don’t forget to put the clothes in the dryer now with SmartThings notifications!
I would recommend this to a friendGreat washer and dryer combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer and dryer the delivery guys were excellent too
I would recommend this to a friendDon't bother; call this SHAKE RATTLE & ROLL
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replace a defective LG and now I have to replace this. It is balanced, but with any amount of clothing it shakes horribly in the spin cycle. EVEN on the lowest spin with just a few shirts and pairs of sweat pants. The service tech said it is an 'aggressive' machine and finding the issue could take a long time and would require ripping it all apart. He suggested I just pick out something else. Also, if you are 5'2" purchase a step stool to go with this washer if you dare to buy it. You cannot reach the bottom if the drum without one...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Karen,
We understand how important it is to have a fully functioning washer. Let us help.
Here is a link for troubleshooting steps for your washer that is unbalanced; kindly click the embedded words.
The link below will help you balance the washer and ensure it completes a cycle. Learn more by checking the hyperlinks. In the event that the steps did not resolve your concern, please select "No" to move to the next steps.
Samsung washing machine spins poorly.
https://www.samsung.com/us/support/troubleshoot/TSG10003485/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149824562) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Amazing washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washing machine. It looks amazing. Look forward to using it.
I would recommend this to a friendThe washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but all of things that it does is difficult right now how to get use to it
I would recommend this to a friendI was sad - I loved the appearance of the washer .
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first new washer had a massive leak. It was replaced with a new exact washer that no longer leaked but I had a lot of 4 c error codes. It also took an awfully long time for the cycle to finish. For instance, a 26 minute wash cycle took about 1.5 hours in real time to finish.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DeeEv2022,
We can feel the frustration you have with this washer. We are here to assist you with it.
We recommend checking the resources below for steps to take when the washer is showing an error code. Please watch the video and kindly click on the embedded words for more details.
Washing machine displays an error code:
https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code
We also suggest checking the resources below for steps to take when the washer is taking longer to complete the cycle. Please watch the video and kindly click on the embedded words for more details.
Samsung washing machine won't spin or won't stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147264928), and it will help our team pull up your information.
^Rodel
Samsung Washers are awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is amazing !! The fit and finish are excellent
I would recommend this to a friend