Customer Ratings & Reviews
- Model:
- WA55CG7500AE
- SKU:
- 6570076
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer for its large capacity, quiet operation, and effective cleaning performance. Many users appreciate its ease of use and the convenience of the auto dispense system. While the design and appearance receive positive feedback, a few customers have reported occasional reliability issues requiring a reset.
This summary was generated by AI based on customer reviews.
Great machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.User friendly, love the app. Make sure you read the manual to be able to use all the features this has to offer!
I would recommend this to a friendVery Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine doesn’t wash clothes well. I felt that way since I bought it but thought maybe I was imagining it. I found out today that I was not wrong. I washed a light colored tshirt and instead of just throwing it in the dryer I was going to hang it up. That’s when I saw that there were areas on the shirt that didn’t even get wet. I would have never noticed if I hadn’t pulled it out to hang it. Then when I pulled my sons things out of the wash I noticed that I could still faintly smell his cologne he normally wears. The clothes in the washer just don’t get moved around enough. They just sort of churn slowly-sloshing in the water. I would never buy this again. I’m very disappointed. This was expensive and now I have to replace it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Gail,
We understand your disappointment with your washer not performing well. Let us help.
Here is a link for troubleshooting steps for your washer that doesn't clean clothes; kindly click the embedded words.
Clothes are not clean after washing in Samsung washing machine.
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150071505) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this washer for a couple of weeks now but, I love everything about it so far.
I would recommend this to a friendBig and huge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first time i have a big washer like that. Very convenient and helpful
I would recommend this to a friendHigh Efficiency Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. The sales person was helpful with helping me select the product specific to what I needed,
I would recommend this to a friendSilent washer!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that I don’t forget to put the clothes in the dryer now with SmartThings notifications!
I would recommend this to a friendGreat washer and dryer combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer and dryer the delivery guys were excellent too
I would recommend this to a friendAmazing washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washing machine. It looks amazing. Look forward to using it.
I would recommend this to a friendThe washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but all of things that it does is difficult right now how to get use to it
I would recommend this to a friendI was sad - I loved the appearance of the washer .
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first new washer had a massive leak. It was replaced with a new exact washer that no longer leaked but I had a lot of 4 c error codes. It also took an awfully long time for the cycle to finish. For instance, a 26 minute wash cycle took about 1.5 hours in real time to finish.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DeeEv2022,
We can feel the frustration you have with this washer. We are here to assist you with it.
We recommend checking the resources below for steps to take when the washer is showing an error code. Please watch the video and kindly click on the embedded words for more details.
Washing machine displays an error code:
https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code
We also suggest checking the resources below for steps to take when the washer is taking longer to complete the cycle. Please watch the video and kindly click on the embedded words for more details.
Samsung washing machine won't spin or won't stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147264928), and it will help our team pull up your information.
^Rodel
Samsung Washers are awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is amazing !! The fit and finish are excellent
I would recommend this to a friendGreat Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine so far, only had it a week. Customer service is always on point
I would recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect purchase . Could not be happier . Need 10 more characters .
I would recommend this to a friendNice capacity
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes quickly and detergent dispenser works well.
I would recommend this to a friendWasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Super beautiful and the deliver and installation was awesome.
I would recommend this to a friendProduct reviews
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product I have family that has the same product
I would recommend this to a friendSamsung washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it says it'll do without any issues, love it.
I would recommend this to a friendEnergy efficiency and good functionality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.User friendly, has all the functions I was looking for.
I would recommend this to a friendNew purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Going to love all the features available..........
I would recommend this to a friendNew washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excited to get it all set up to use smart feature!
I would recommend this to a friend