Customer Ratings & Reviews
- Model:
- WA55CG7500AE
- |
- SKU:
- 6570076
Customer reviews
Rating 4.6 out of 5 stars with 233 reviews
(233 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer, especially its large capacity, quiet operation, and effective cleaning performance. Many appreciate the ease of use and the convenience of the auto dispense system. The design and overall appearance of the washer are also well-received, though a few customers have reported occasional reliability issues requiring a reset.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Nice capacity
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes quickly and detergent dispenser works well.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect purchase . Could not be happier . Need 10 more characters .
I would recommend this to a friendRated 5 out of 5 stars
Great Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine so far, only had it a week. Customer service is always on point
I would recommend this to a friendRated 5 out of 5 stars
Product reviews
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product I have family that has the same product
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Super beautiful and the deliver and installation was awesome.
I would recommend this to a friendRated 5 out of 5 stars
New purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Going to love all the features available..........
I would recommend this to a friendRated 5 out of 5 stars
Samsung washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it says it'll do without any issues, love it.
I would recommend this to a friendRated 5 out of 5 stars
New washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excited to get it all set up to use smart feature!
I would recommend this to a friendRated 5 out of 5 stars
Energy efficiency and good functionality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.User friendly, has all the functions I was looking for.
I would recommend this to a friendRated 5 out of 5 stars
Best washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer ever love i can control it from my cell phone
I would recommend this to a friendRated 5 out of 5 stars
Looks great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and aesthetically and functionally!!
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer everything about it the color is beautiful
I would recommend this to a friendRated 4 out of 5 stars
Samsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer cleans my clothes well I really like it.
I would recommend this to a friendRated 5 out of 5 stars
Samsung 1
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer and dryer from samsung. I would recommend them
I would recommend this to a friendRated 5 out of 5 stars
Great price for a great machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, fast shipping, good machine and good price.
I would recommend this to a friendRated 4 out of 5 stars
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the washer a week and it is great so far. Happy wife happy life
I would recommend this to a friendRated 1 out of 5 stars
Displeased.very sorry with this washer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the first time we used this washer and with every time after, there is detergent and softener remaining in the dispensers. Calling Samsung sometimes takes over an hour. Chatting with someone is useless. When we reach a human, we can’t understand them.We are waiting for someone to check it out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the importance of a working washing machine in your home, WAYNEG. Let's take care of this.
While waiting for the repair guy to inspect the unit, we suggest referring to the resources listed below to address your dryer's concerns. Click the links and the hyperlinks for tips.
Samsung washing machine spins poorly (See steps A, B, E, and F):
https://www.samsung.com/us/support/troubleshoot/TSG10003485/
Should some of the detergent remain in the dispenser after a cycle, turn to page 59 for its solutions:
https://downloadcenter.samsung.com/content/UM/202407/20240725163749475/OID64668_IB_WA7550C_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150124895, to help our team locate your information when you message us.
Have a great day.
-John
Rated 4 out of 5 stars
Good item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good good purchase. My wife and really like it and enjoy it
I would recommend this to a friendRated 2 out of 5 stars
Return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned and exchanged for another model clothes never seemed to be clean after a wash
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
-Ricardo
Rated 2 out of 5 stars
Your neighbors could hear it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice looking washer, with many features. However, with laundry room doors closed, hallway door closed I can still hear this thing clearly 40 feet away. Much louder than my previous Samsung washer, or any washer I have ever heard. Maybe it would be best if in a basement. 2 stars for esthetic.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Justin,
We understand the frustration of dealing with a noisy washer. We're here to help.
Below is a troubleshooting link when the washer is noisy. Browse through the guide and choose the noise that is similar to the one your washer makes. You may also check the video and the hyperlinks for other helpful tips.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
We have also provided the user manual for your model. See page 60 for other actions when the washer vibrates excessively or makes noise.
https://downloadcenter.samsung.com/content/UM/202405/20240520095055707/OID64668_IB_WA7550C_EN_240517.pdf
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147297864) to help our team pull up your information when you message us.
Thank you.
-Angelica
































