Customers praise the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer for its large capacity, quiet operation, and effective cleaning performance. Many users appreciate its ease of use and the convenience of the auto dispense system. While the design and appearance receive positive feedback, a few customers have reported occasional reliability issues requiring a reset.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 246 reviews
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Samsung is best
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The old pair had worked for over 15 years. So far, this new pair is doing fantastic. Quiet and efficient. Love the WiFi and SmartThings…makes things simpler.
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung top load washer. Easy to use
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My favorite thing about this washer so far other than working excellent is it has a soap reservoir that you can fill and it dispenses the correct soap every time. This has made it so much easier when washing multiple loads.
I would recommend this to a friend
Rated 5 out of 5 stars
Glam washer/dryer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
laundry can be boring but this new color is so much better than plain white or dark stainless. the rose gold trim is an extra bit of fun in a normally bland appliance
I would recommend this to a friend
Rated 5 out of 5 stars
Loving your job!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The item looks great in my newly painted and panel laundry room. I can't wait to use it. Delivery was quick, helpful and accurate service !
I would recommend this to a friend
Rated 5 out of 5 stars
easy to use
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
easy to use, detergent storage is convenient to load
I would recommend this to a friend
Rated 5 out of 5 stars
Washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Rellay good washer work reall good best washer ever owned
I would recommend this to a friend
Rated 5 out of 5 stars
Great device
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great for me no problems. The price was reasonable.
I would recommend this to a friend
Rated 5 out of 5 stars
Washer & Dryer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellence washer & dryer I would recommend I give five stars
I would recommend this to a friend
Rated 5 out of 5 stars
We washer and dryer
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed a new washer and dryer due to the old units not functioning properly. The new units are such an upgrade, and work great.
I would recommend this to a friend
Rated 5 out of 5 stars
Great washer
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washer i would definitely recommend to anyone in meed of a washer and looks great.
I would recommend this to a friend
Rated 5 out of 5 stars
Happy Customer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, so good. It is taking a little bit to get used to all the bells and whistles but the dryer is everything we expected and wanted. After having to switch washer/dryer because we finally have natural gas now, I was reluctant to give up my 31 year old Maytag that worked very well but these have worked very well and we are very happy.
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Samsung Washer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very efficient, quiet and has a large capacity for laundry so for me it meant less loads and more time saved!
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent loved it so much. Fits lots of clothes and items
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome!
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome washer, love the rose gold! Great customer service!
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Samsung Washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quiet and efficient. We replaced a Maytag and this has so much more technology. My wife loves it!
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Samsung High Efficiency Smart Top Load Washer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washer is amazing. It works so well. My clothes smell fresh on every wash. I'm extremely happy with my purchase.
I would recommend this to a friend
Rated 4 out of 5 stars
Jennifer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just recently purchased this dryer, so still on a learning curve regarding the settings. Overall, I am pleased
I would recommend this to a friend
Rated 3 out of 5 stars
Stopped dispensing softener after warranty expired
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this washer 14 months ago on June 2024. Manufacturer warranty lasts exactly one year. I usually get the extended warranty or protection plan for my appliances, but I don’t know what happened to me this time around that I forgot to get it. This washer stopped dispensing fabric softener. I called Best Buy today August, 2025, and turns out the warranty expired, and I have to pay $124 to have someone look at it, and at least $150 for the repair not including parts. So if you buy this item please get the protection plan.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
SaraASB, we understand the frustration if your detergent drawer stopped working. We are here to help.
Here is a guide to help you troubleshoot if the dispenser drawer is not working. Please click on the embedded word.
Dispenser drawer issues in Samsung washing machine https://www.samsung.com/us/support/troubleshoot/TSG10002916/
Should you need more assistance, please feel free to get back to us via the following options: