Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 791 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large capacity, excellent cleaning performance, and ease of use of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and smart features, while some find the depth of the washer to be a challenge. The positive feedback on cleaning ability and convenience is widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 791 reviews
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet and does an amazing job cleaning clothes or bedding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best washers we have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love it! First time I buy this brand and works great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer and Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is fairly good, but some basic functions on controls. Better to have all digital. Salesman was not very knowledgeable. Delivery took some time and installers were not very careful of walls, Also they did not correctly attach water inlet hose first time. It was leaking and they had to redo it. Left my wife to use a towel to clean up.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi CarsonC,

      Thank you very much for your observation of our washer. Rest assured that we are working to improve our products and services with the help of your reviews.

      Have a great day,

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall product. Cleans and sanitizes well would recommend to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase. I truly love my Washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Delivery was great, the guys put it together and took my old ones off ! Everything went smoothly!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Leaves residue all over any black or dark clothes

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this washer, and its matching dryer, about 3 months ago and we really wanted to like it as the last washer was a front loader and always had a smell and the whites never really were white. I spent a lot of money to purchase this as it was recommended to be the second best in the store. However, anything that is dark or black in color comes out with whitish streaks all over the items. We have run the clean cycle twice, have tried warm to mostly hot water cycles, the bare minimum detergent placed on the bottom as directed, everything possible to stop the issue without any significant change. We believe it is because the clothes crumple up in the bottom during the spin/ drain cycle trapping dirty water into the clothes leaving a residue. It is extremely frustrating, and I feel as if I've wasted the expense on this machine. Wish I'd stuck with a front loader which never had that issue! Would not recommend. Regret my very expensive purchase! Dryer works great though

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      The washer is essential in every household, BrianG. Let’s gather the information you need to ensure your clothes are clean after each cycle.

      The link below will help you ensure that you have clean clothes. Learn more by checking the hyperlinks and watching the embedded video.

      Clothes are not clean after washing in Samsung washing machine:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Should you need more assistance with the washer, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148397476) to help our team pull up your information when you message us.

      Have a great day,

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Love the color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washer machine works as it should. We’re going to by the dryer next

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Samsung Washing Machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It is quiet and effective. Huge capacity which is great for my big family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Machine

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It’s so large and it cleans everything really well. No regrets whatsoever. 10/10 I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer. No complains at all. My family of 7 has not been happier than this about owning a washer. Samsung has really fine tuned everything about this machine from the size, style and performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer and dryer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good to help your make life easy Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and worth the buy I would buy again if needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer & Dryer Combo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this item. Definitely pleased with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer I’ve ever had

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our washer, has been great since purchase no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an incredible washing machine is really easy to use and the technology is amazing..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product great price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it. I can control and set up my personal setting from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Worrth It

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly good, loved it,its so beautiful, easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast friendly service! Love to shop here! Amazing!

    I would recommend this to a friend
Sponsored