Customer Ratings & Reviews

Washer works great and it's huge. More than enough space to wash king size bedding. I love how many options there are to customize your load and you can run multiple rinse cycles if you wish. It runs quiet and I was surprised at how much I actually enjoy having it synced to the smart things app just for the notifications that the load is done.

I’ve been using the Samsung for over six month, and it has made my laundry routine much easier. The steam clean option is fantastic for kids’ messy clothes, and the washer is incredibly quiet – a huge bonus since my laundry room is near the living area. The capacity is perfect for washing comforters and bulky items. My only issue is that some cycles take a bit longer than I’d like, but the quick wash setting is a great alternative for small loads. Overall, it’s reliable, efficient, and stylish

I love the product Samsung is the best and best buy products is always different from other retail you find similar but never the extract same l like that this is my second set l gave my first set to family member the last for ever it's so quiet the quality excellent the size just outstanding l can wash super load and quick load with adjustable setting on size, soil, and temperature that's what you should look for always no finger print lovely l highly recommend it

What an amazing washer I can fit the king size, comforter, and sheets in at the same time. Still plenty enough room to have enough water to wash the items properly no middle agitator, so nothing gets tangled and twisted in the end clothes come out so clean, feeling and extremely rinsed feeling with only one rinse cycle.

Very satisfied. Accommodates my king size bedding beautifully and washes it thoroughly. Very quiet and technology is very intuitive to use.

I like it is efficient and very rough. Easy to use very large capacity

I’m absolutely amazed by my washer! It’s spacious enough to fit a king-size comforter with ease, which is a huge time-saver. The wash is thorough and gentle, and everything comes out looking fresh. I love how efficient it is and how much it can handle. Highly recommend it for big loads!

We absolutely love our new Samsung washer! The spacious drum makes it so easy to do large loads, saving us time and effort. It works efficiently and has been a game-changer for our laundry routine. The installation by Best Buy’s team was quick, seamless, and professional. They had everything set up in no time, and we couldn’t be happier with the experience. Highly recommend both the washer and Best Buy’s service!

Overall, not a bad dryer. I have had it for a few months and have not had any major issues. Here is the gist. Pros: - dries items well - lots of options (settings, times, etc.) - easy to set up - looks and sounds nice (fun little noises lol) - somehow syncs up with Samsung Smart things (but it's very tricky to set up) Cons: - door is really hard to open and close, which is annoying mostly - I thought the dryer could be connected to a more intuitive mobile app; smart things is really weird to set up, so the notification feature is basically useless

Impressive Efficiency and Style! I recently purchased the high-efficiency smart top loader in brushed black from Samsung at Best Buy, and it has exceeded all my expectations. Not only does it boast impressive efficiency, but its sleek brushed black design adds a touch of elegance to my laundry room. The smart features are incredibly convenient, allowing me to control and monitor my laundry cycles effortlessly. Additionally, the top loader design is practical and efficient, making loading and unloading a breeze. Overall, I couldn't be happier with this purchase. It's a perfect blend of functionality and style.

Me and my wife decided to purchase this Samsung washer with the matching dryer after our LG front loader ( which had been amazing) finally tapped out. I originally wanted to just replace it LG front load washer since our dryer was still going strong and I loved our pedestal storage add ons. My wife however wanted to move on to a top loader with more capacity. She fell in love with the aesthetics of this Samsung set. I can’t deny myself how beautiful the set is, but… OMG the washer is so rough on the clothing!!! We have not been able to figure it out, but I can literally put a new garment in, and it comes out after the was cycle looking like it’s been washed 10x already. On top of that we sometimes end up with spots on the clothing. I immediately wanted to return the whole set, but my wife was convinced we would figure it out and maybe I just stuck on the LG. Well we never have figured it out! It’s a beautiful washer that seems great on paper, but it’s so rough that it has ruined so my garments. The dryer has been flawless for the most part. The dryer rack however did break after a couple uses. The design of it I feel is very poor. It slides into a slot at the front of the dryer on the lint trap, but simply rests onto two very shallow indents at the back. I believe the plastic rack headed up and maybe warp just enough that it back slipped off the indents and the spinning dryer drum broke the rack. I ended up using epoxy to repair it and I use a rag at the front were the rack slides into the lint trap. It pushes the rack back and wedges tighter against the indents at the back. All in all it’s a beautiful set that we’ve kept hoping for the best and now just deal with the flaws. I read so many positive reviews, but after paying over $1700 for the set. I must say I’m pretty disappointed. I gave 2 stars because the washer despite the broken rack works very well….

This washer has a very large capacity and so far has done a great job washing clothes for my family. I haven’t tried out washing really dirty/stained clothes yet so I cannot speak to this specific washing machine's ability to get really soiled clothes properly cleaned. The only reason I didn’t give this washer five stars is because you cannot dispense your liquid laundry detergent with a normal sized cap. My family uses Tide liquid detergent (for cap size reference) and you have to carefully angle the cap to dump in your liquid detergent into the washer’s detergent dispenser as the cap will not sit flat/flush on top of the liquid dispenser due to the top loading door being in the way. It can be annoying because if you’re not paying attention because the detergent will drip underneath the removable dispenser and directly down onto your clothes versus properly diluting the detergent through the dispenser. Otherwise, I am very happy with this machine. FYI, if you are shorter than 5’5” I would go into a physical store to make sure that you can reach to the bottom of the washer in order to grab out all of your clean clothes when the washer cycle is done. On an installation note, the install guys did a phenomenal job with install of my new washer and removal of my old washer.

The large capacity is amazing. We switched from a 14 year old front load to this huge capacity top load and we can now wash our king size comforter with room to spare. No agitator allows for easy fill of large items and all items come out clean on the multiple cycle choices, You can even do extra rinses for heavy items to ensure they have all the detergent washed away. The only negative is the machine is very deep, so shorter people will need a grabber to reach the clothes on the bottom to pull them out

Easy to use very spacious and connects to phone… i absolutely love it!

Washer is amazing! It cleans great and is so quiet. I love how much clothes it holds and how it as an app to notify of all stages.

Very nice big unit. Easy to use and works great!!!

Very efficient and very quiet. Large enough to fit a king comforter

Machine is performing well. Deeper than anticipated and for a shorter person may be an issue getting laundry out. Love all the load selection feature and how it can handle large loass. It sould come with a better user guide if online access isn’t available.

Working very well for a our small family, very quite in running, love the hand washer inside the washer awsome feature

Easy to use! Love the bedding and deep fill modes. Also like after 20 uses it gives you a reminder to clean the washer using the clean setting. Very deep washer can do large loads with no issues. Also you can set the Smart things for a pop up on any phone, tablet or TV to notify you when the cycle is complete. The matching dryer does the same