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Customer reviews

Rating 4.6 out of 5 stars with 744 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers consistently note the large capacity, clean washes, and quiet operation of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its ease of use and the convenient smart features. Positive feedback also highlights the machine's smooth performance and appropriate size. The washer's overall performance and efficiency are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 744 reviews
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Homeowner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Better than I thought it was going to be.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge capacity, great drying time, easy clean lint filter.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These very powerful machines that wash very very good.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Wash me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color and ivory white. Quiet and efficient I think

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and works awesome with phone app!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    washing machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works better than the dryer machine, however sometimes it does not depress very well

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to use and looks great!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash the old washer away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought our last Washer from Best Buy, it lasted 7 years and was starting to wear apart, paint from the interior side chipping away. Same brand name again you can see the upgrades that were made to this model. Hope we get more than seven years this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally buy all of my house hold appliances through Best Buy and they never disappoint. Samsung is top notch when it cones to appliances. Highly recommend.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Zeeke, I would like to congratulate you on your new Samsung Washer. I am so glad to hear the unit is treating you well. We thank you for choosing to be a part of our Samsung family. ^Brad Samsung

  • Rated 4 out of 5 stars

    Takes too long to clean clothes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a nice unit. I like all of the settings but I don't like how long the cycles take to clean clothes. My old set (Maytags) didn't take one hour 45 minutes to clean clothes. You can pick other settings for less time but not a whole lot. Worried about my power bill now. lol

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine and does not make noise when it washes

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer . Quiet, big tub, it does vibrate more then a front load.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Job Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product of quality and technology, easy to use and meets the purchase expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intuitive Design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 90 year old mum. Took her a few tries to get used to the absence of an impeller and the push button electronics, but she did. Able to wash very large to very small loads efficiently and quietly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Items still damp. Don't order from BB, though

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knots duvet which never happened before. Also some of our larger items (towels and sweatshirts) come out still damp. Also, don't order this from Best Buy, their delivery crew was aggressive and sexist when delivering, we had an issue and needed a replacement dryer. After assuring the same crew would not be at our home, they came again and this time left trash in our garage. Terrible experience.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and it isnt noisy at all when u do laundry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. No noise at all. Love the features it has to name one is the self clean notification. The cycles are very Accurate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only done about 10 loads of laundry so far but I love it. My clothes come out really fresh and clean. I love the option to do a really quick load. The only “flaw” so far is the little cups that you pour your detergent and softener into need to pull out a little more. It’s really hard to tip the cap of the detergent bottle all the way to empty it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Washer has been good and working very well Very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grewt washer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samaung had an amazing deal foe taking both, fhe washer and fhe dryer. Great machine with amazing features. Looks super modern ans of course I got the insurance with Best Buy, just in case.

    I would recommend this to a friend