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Customer reviews

Rating 4.6 out of 5 stars with 744 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers consistently note the large capacity, clean washes, and quiet operation of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its ease of use and the convenient smart features. Positive feedback also highlights the machine's smooth performance and appropriate size. The washer's overall performance and efficiency are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 744 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Best Samsung washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Works very well with no issues.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Deep Drum, can’t reach the bottom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, but I wish I had paid closer attention to the dimensions. The biggest challenge is, THE TUB IS SO DEEP I CANNOT REACH ALL THE CLEAN CLOTHES TO TAKE OUT. I am 5’5 with average length arms. I struggle each load. I have used a stool, grabber thing, asking someone for help, and looking for other options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time and was impressed with the washer's features and how well it did the laundry, even the thick and bulky items such as bed comforters and pillows. It even enables me to control the washer settings via my smartphone. I am happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy tenants-Happy life!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for a rental property. The planning team at Beat But made this purchase easy, and the installers were on time, communicated wonderfully, and were good with my tenants. My tenants are very happy with this purchase, and as a result, so am I!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time buying at the outlet store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! First time buying from the outlet store and got a great deal. The sraff there were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My second new Washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Top Loader 5.5. With a crème body. Black tinted lid. Rose gold dial. Beautiful control screen! Download the manual for DIY’rs. Will be so helpful. The drum is huge huge huge! Previous front loader owner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice washer. Now need dryer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Just love it. I love the fact that you get a message on your phone when the load is done. Very happy. Our next purchase will be the matching dryer. I'll ber it will be just as amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a veautiful machine, I love the sound that it makes when the cycle is complete. I really appreciate the app as well. I can see the vest cycles to use for different textiles, it makes laundry foolproof!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended - so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer looks great, operates fine, and simple install. I was a little put off that Samsung uses different shades of white and ivory among their product lines, as this unit clearly doesn't match my 6 month old top of the line dryer (from a different product line).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of space in this washing machine is insane! I put at least 3 loads worth before I ran out of clothes all in one wash!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer had it for awhile now lots of different settings

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Will buy it again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that capacity it has and the options to wash!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 5.5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another quality product from Samsung! The Normal Wash option does not have enough water to wash the load in my opinion. Select Deep Wash option and it gives you the right amount of water for a good wash!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful machine! Love all of the features. I just had issues with the soap dispenser leaking all the time but got it figured out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Had the unit for about a week. Beautiful, quiet, does the job. Really liking them so far, will probably update once I've had them for a bit and see what the utility usage and reliability are like, but so far very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 4 out of 5 stars

    Got this for new home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, totally satisfied with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. We needed it and after into a few other stores Best Buy was the best solution, best warranty and fastest delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product purchase delivery and installation was a very smooth experience. The product is working very well and we didn’t absolutely have any complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far no issues, we got the larger size and it holds a lot of laundry with the same wash time as our previous washer

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its been 2 weeks since i bought it and it works well

    I would recommend this to a friend