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Customer reviews

Rating 4.6 out of 5 stars with 744 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers consistently note the large capacity, clean washes, and quiet operation of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its ease of use and the convenient smart features. Positive feedback also highlights the machine's smooth performance and appropriate size. The washer's overall performance and efficiency are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 744 reviews
  • Rated 5 out of 5 stars

    Wyatt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! We went from an old school washer dryer model to this duo and our bills are noticeably less

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this washing machine. It is super deep so I’m 5’7 and I almost fall in trying to grab the last sock at the bottom. The original price is ridiculous but I got it on Black Friday

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Golf, I am glad you were able to score a deal on your new Samsung Washer. I appreciate you sharing your experience with us. We thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 4 out of 5 stars

    Good Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and fast. Surprising amount of room. Probably do not need a stand. As it is pretty tall. Only real complaint is the ivory of this is different than the ivory of the matching dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know Samsung has gotten a bad reputation lately. I could not be happier for our new washer. Everything works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SmartThings For the Win!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this SmartThings line of appliances from Samsung! Interactive, easy to use, quality product and the wireless connectivity is awesome! Got the set on sale which makes it even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but a little tall

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is great and has a great app alerting you to when loads are done, maintenance needed etc. only bad part is it’s really tall so you almost need a step stool to pull stuff out depending on how tall you are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value, awesome capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our AirBNB, so it is heavy usage for bedding and towels every 1-5 days. It is working great and meets our expectations. Best Buy's delivery was not well coordinated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and awesome delivery. Just replaced our first set of Samsungs that were 11 years old and running strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! Still figuring out the wifi. I wish one of the wifi features was that you were able to start it from the app but overall pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just got this in. Had an issue with the delivery, it went to a store instead of my house. But best buy made it good and it was delivered. The washing machine works great and have had no issues with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super happy with this washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer! One of the best I’ve had. The app that allows access to it is very modern day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning about this machine. Love the deep tub. Takes longer to wash then my other machine. Love that i can choose different spin cycles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Moved from a front load to this. Clothes seem so much cleaner. Only complaint is my wife is 5’4” and cannot reach the bottom of the tub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for a small Household and colors are so classy. Makes a little noise but otherwise great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer/Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Washer & Dryer. Got the same combo, older model, for my parents and felt the need to get myself a similar set. These are great and ver sleek/minimalistic

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 3 out of 5 stars

    It’s Not for Me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the appearance and that it cleans pretty well, but I don’t like the presets and having to change them all the time.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you letting us know your overall experience with the washer, Ashley.

      Should you need support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Lo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pretty, works great, and knowing the clothes will be clean everytime when done is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole buying process was easy and the deliver was on time and the guys made it easy. Very happy with my items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No agitator no problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little hesitant about this specific model since it doeant have an agitator but even with large loads this washer does amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer by far.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife just loves her washer. We’ve had it about a year and she still raves about it. If she happy well I’m happy.

    I would recommend this to a friend