Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 744 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
92%would recommend to a friend

Customers are saying

Customers consistently note the large capacity, clean washes, and quiet operation of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its ease of use and the convenient smart features. Positive feedback also highlights the machine's smooth performance and appropriate size. The washer's overall performance and efficiency are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 744 reviews
  • Pros mentioned:
    Noise level, Washer performance

    Rated 5 out of 5 stars

    Happy with washer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whisper quiet and clothes sparkle! We are very happy with our purchase and delivery was on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washingmachine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever! We wanted this brand and finally needed to buy a washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy did a good job in installing parts, washer can fit large blankets and doesn’t make to much noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I was sick of front loaders, so far it is preforming perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5stars

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love washer!! And my overall experience with Best Buy was the best customer service, and delivery along with installation I have ever had!! Definitely recommend both washer and Best Buy!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer performance

    Rated 5 out of 5 stars

    Great washer! Samsung is amazing!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer! High capacity, washes well and super quiet. Best washer we've ever bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great addition so far!!! It was easy to install and looks great in the laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice but not made for short people!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, but if you're short, you'll need to buy a stool to stand on to reach the bottom when emptying it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms. Grandma Memphis

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave 4 stars because i had a little problem with it one day; i couldn't get the machine to go to the right cycle. I tried a couple of times. Then I just turned the machine off and turned it back it. It's been working fine since then.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good things eventually come to those who wait

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the experience with Best Buy's customer service and their installation contractor was a nightmare, but after the 2 weeks it took to get our machine properly installed rverythibgnhas been fine. Aesthetically beautiful and functions as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great and very helpful. Will definitely buy more appliances here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice dryer and dries the clothes quickly. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with the washer. There are multiple wash features for different soil types. The wet jet feature is a bonus and serves as a handy sink to help pre-treat/soak stains.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s is a great purchase! I would highly recommend and would purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so happy whit my purchase, works good and i save a lot time because it has a quick cycle, i recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product and specifically color which match with the floor and wall color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large size, perfect for washing bulky items. Let’s talk about the soft white color - it really sets these units apart. Washes well too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Love that it connects to wifi and I can monitor from my phone. It will also tell you if it has a issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good product.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product. Purchased the washer and dryer together. My only issue is that I am 5'5 and have trouble getting the clothes out of the bottom of the washer. A very deep basin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washet It is huge. Can do all my bedding and throw rugs . No prob.

    I would recommend this to a friend