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Customer reviews

Rating 4.6 out of 5 stars with 744 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers consistently note the large capacity, clean washes, and quiet operation of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its ease of use and the convenient smart features. Positive feedback also highlights the machine's smooth performance and appropriate size. The washer's overall performance and efficiency are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 744 reviews
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old washer was Samsung, which I loved but I wanted to try the top loader, what a great choice I made. Less maintenance than the front loader.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! My mom insisted on me getting the extra large capacity and I’m thrilled I did. Doing half the usual number of wash loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is amazing! Love how much you could do in just one load!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Washer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! I like how it adjust to the load size. I also like how you can receive alerts on your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Large capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine - super large drum capacity. Short girl problems though...need a step stool to get to the bottom of the drum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsumg

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy to have this washer is fantastic I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beauty and beaat!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with sleek looks. So gkad to be back to top loaders. front loading machine was a pain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good and also not to forget good and good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great machine I'm glad to have it in my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washer. It connected and set up easy and function s very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife usually is the one to operate the machine and she absolutely likes it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with how the whole process went. Love shopping at BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the Best for me is biguer you can whash to many clouse and all is super clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 5.5 cu. ft.top load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working great. The delivery people were very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer. Excellent delivery service. Can’t wait to get the matching dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 2 out of 5 stars

    Washer fried after ten months.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought October 2021, this washer is no longer working. It will not turn on. The reason for two starts is, it was a great washer while it worked.. but let’s be honest, who has the money to buy a new washer every 10 months. If you want a long term washer this is not it, if you want a disposable washer then this is your washer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      Thank you for your review. We apologize that your unit stopped working, which is not ideal. I understand how essential it is for you to fully utilize the washer's potential.

      I recommend following the steps in these links below to help you with this concern:

      Samsung washing machine power issue:
      https://www.samsung.com/us/support/troubleshooting/TSG01203022/#washing-machine-will-not-turn-on-or-turns-off-by-itself

      Kindly visit the User's Manual on page 57 for the Troubleshooting guide:
      https://downloadcenter.samsung.com/content/UM/202207/20220715160302333/WA7300A-AD_DC68-04037N-02_EN_MES_R.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number 1144870924 to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Great new washer !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer - don't even know where to begin other than I love all the features ! got it in Ivory and its really nice looking !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not dissapointed at all. Helps keep track of energy usage amd cycle status

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bundled the washer and dryer they are amazing! Definitely recommend! Comes with a steam option!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Wow Mommaof4! Your personal recommendation says it all! We are honored to be apart of your home! ^Shay Samsung

  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful machine, works perfectly and has too many functions and settings, a little too big for a small family though.

    I would recommend this to a friend