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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 742 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers consistently note the large capacity, clean washes, and quiet operation of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its ease of use and the convenient smart features. Positive feedback also highlights the machine's smooth performance and appropriate size. The washer's overall performance and efficiency are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 742 reviews
  • Pros mentioned:
    Capacity, Washer performance

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine worked very well handling washing six extra large loads. I was hesitant about purchasing an impeller but my hesitancy was unwarranted. The machine washed the food stains out of my shirts just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Washer performance

    Rated 5 out of 5 stars

    Excellent washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a Samsung washer and upgraded to this washer and I love it! I already washed big “bulky” twin size comforters without any issues and they were super clean.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung washing machines are a good choice for those who prioritize modern design, innovative features, and efficiency. They might require a larger investment upfront, but they offer convenience and style in return. If you're considering a Samsung washer, do thorough research on specific models to ensure they align with your needs and budget.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Performance

    Rated 5 out of 5 stars

    You should buy this washer! SAMSUNG 5.5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is a beast! Huge volume and works perfectly. The top load is the move to avoid and water buildup.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet easy setup can barely hear it when its running huge capacity great deal eould definitely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A good choice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this washer for a few weeks and have done every kind of laundry we normally do in our household. It works great. Specifically we like the quiet operation, the large tub, the well designed panel and the selection of cycles. It has great aesthetics - nice and simple but not cheap looking. We especially appreciate the materials - so many appliances today scratch up easily because of poor surface materials, but this one looks as if it's going to be resistant to that. No real complaints. A minor observation on functional design: the soap/softener tray is recessed too much under the lid so it's a little hard to get a cap tilted to fill with liquid, but it's easy to get around that. We're very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer performance

    Rated 5 out of 5 stars

    Best purchase so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been one of the best purchases we ever bought on Samsung. Also love the look. Love the color and very easy to use. I like how it is also a smart appliance that you can easily connect to your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    All the space you need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this washer for two months. Huge upgrade from the last we had. This washer has tons of space. It can easily wash a king size entire comforter set. It has many settings. One of the best things is that it shows you how much time each cycle takes, and shows you how much time it’s remaining as it progresses. If for whatever reason you don’t like a cycle, you can create your own cycles by simply pressing individual buttons for each function. I

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Getting the Dirty Job Clean

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a brand snob, and having everything else Samsung, we took a gamble on this and matching drier. When linked to the SmartThings app, a little message will pop up on the screen to let you know the washer is done. It’s quick and holds a fair amount of clothes and having 3 kids, it’s a must.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Performance

    Rated 5 out of 5 stars

    BEST MACHINE ON THE MARKET

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine, thie machine is a workhorse and never fails. I love that i can do one big load and be done.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Performance

    Rated 5 out of 5 stars

    Beautiful Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washer! Has a lot of capacity and makes laundry extremely efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Very quiet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy so far. The machine is huge! It is very stable even with heavy loads and very quiet. I’m very happy and would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer performance

    Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer, works great and it is not loud. I had another washing machines but this is the best of all. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Washer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I downloaded and read the manual - very helpful. It shows the default settings for each cycle. I never use Normal or Heavy Duty - these are 'ECO' cycles - minimum water and the highest temp is slightly warm. The other cycles provide plenty of water. I like that there are 5 levels for temp and spin. I found that washing one set of sheets on Bedding often causes an unbalanced spin requiring rearrangement. I use Activewear - enough water to cover the sheets and they stay in place for spinning. Deep Wash is perfect for towels and sweats. Bedding for comforters and blankets. Activewear for clothing. I Like the phone app notifications. Experiment with the cycles and setting for your preferences.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Big Capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome washing machine. Great capacity and very quiet when in use. Love the wifi connectivity which lets you know when the washer has finished its cycle or when its time for cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer performance

    Rated 5 out of 5 stars

    You want this washer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer! I love this product! Washes perfectly and it very clean and easy to use. We chose NO agitator, and we love this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Washer performance

    Rated 5 out of 5 stars

    MPMD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine, extra large capacity! Clothes are very clean with each wash, highly recommend this washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a year now. No problems so far! I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Smart washer, nice capacity.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I’m still learning, but it seems like it takes longer than my previous Samsung washer. I selected the Colors cycle, and selected a second rinse. I knew this would add time, but it increased the time to 90 minutes! I still need to set the Downloaded cycle. This seems like it might be better for what I do most of the time. There isn’t a way to turn off the startup tune and tones when pressing buttons. The integration with Smart Things is nice. It’s nice to know when the washer is done instead of guessing and trying to listen for it. The capacity is nice. What used to almost fill my previous washer, now is only about half load on this one.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from LG 3.4 cu Top load washer. Samsung 5.5 cu ft is the best

    I would recommend this to a friend