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Customer Ratings & Reviews

$799.99
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Comp. Value: $899.99

Customer reviews

Rating 4.7 out of 5 stars with 1080 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers often highlight the large capacity, excellent cleaning performance, and ease of use of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and smart features, while some find the depth of the washer to be a challenge. The positive feedback on cleaning ability and convenience is widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,080 reviews
  • Rated 5 out of 5 stars

    Great washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little apprehensive at first with it being a model without the agitator. After one year I have zero complaints. Handles and cleans heavy loads no problem. No balance issues. Handles comforters,heavy loads no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Deep Tub and Low Water Fill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer.fits a king size comforter which was what we were loking for. The only downside is that because of the water-saving system, it does not fill enough to fully cover the clothes.. Also, the tub is very deep, which makes it a bit hard to reach the clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good so far. We bought the washer and dryer set for our new home and we love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deep washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes feel so clean. So much room. I have an over sized queen fluffy comforter. It actually fit! No more going to the cleaners. Yayyyyy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer- happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great. Has more bells and whistles then we really need. The size is great. It fits a lot, and has no problem with our larger bed spreads. Only 2 downs falls is for me the depth. Im 5'2 and im basically inside the washer to pull stuff out of the bottom. (Not Samsungs faukt im short but something to consider if you are height challenged like me) also it is loud. Other reviews mention its noisy. Those are accurate. For me that isnt a big deal based on where we have it. However it might be a consideration for others.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the large tub. Quiet when it washes your clothes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, bigger loads, looks nice, if your short it’s hard to get socks out of the bottom of washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product Samsung is the best and best buy products is always different from other retail you find similar but never the extract same l like that this is my second set l gave my first set to family member the last for ever it's so quiet the quality excellent the size just outstanding l can wash super load and quick load with adjustable setting on size, soil, and temperature that's what you should look for always no finger print lovely l highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I love the washer. It is deep, quiet, and doesnt take up a lot of space. Although deep you do still have to keep in mind not to over pack. Because it is a smart washer, I have it attached to my phone and it lets me know when my cycle is unbalanced, complete, and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a huge upgrade for our old washer. This one was bigger and cleans so much better. We are glad we made the switch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer!! Easy to use!! Only set back is you cant buy parts directly from samsung!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung top load washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large/deep interior - Im tall so no issues reaching items however, a shorter person may need a stool. Pleasantly surprised by how quiet it is since it is located close to our family room. Has a lot of options and I like the cycle display. Have only had a week but so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Easy to use. Washes my clothes clean and gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, gets our clothes clean and has a great load capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient! Quiet, and easy to use. Linking to samsung app is an added plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great deal on a powerful clothes washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall an excellent product. We are particularly happy with the great performance of this machine with no dasher and yet if performed far greater than we would have imagined. Typical high quality from Samsung and super service from our BestBuy people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy from Bestbuy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it wish I got it earlier, will always purchase from Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is if it get uneven load, it keeps trying to adjust and runs and runs instead of stopping so we can manually fix the issue

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large loads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Had it a few weeks. Easy to install. It seems to do about double the normal load, Which seems to backup the dryer even more. But all is good. It uses less water and takes longer to wash. We are happy for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Elegance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive Efficiency and Style! I recently purchased the high-efficiency smart top loader in brushed black from Samsung at Best Buy, and it has exceeded all my expectations. Not only does it boast impressive efficiency, but its sleek brushed black design adds a touch of elegance to my laundry room. The smart features are incredibly convenient, allowing me to control and monitor my laundry cycles effortlessly. Additionally, the top loader design is practical and efficient, making loading and unloading a breeze. Overall, I couldn't be happier with this purchase. It's a perfect blend of functionality and style.

    I would recommend this to a friend