Customer Ratings & Reviews

Easy to use, bigger loads, looks nice, if your short it’s hard to get socks out of the bottom of washer!

So, I love the washer. It is deep, quiet, and doesnt take up a lot of space. Although deep you do still have to keep in mind not to over pack. Because it is a smart washer, I have it attached to my phone and it lets me know when my cycle is unbalanced, complete, and more.

After twelve years with our last Samsung washer, it was finally time to get a new one. We have been very impressed with this washer. We absolutely love all the options you have for how the cycles will run. Not every load is one size fits all, and this washer lets you change things based on needs. It runs well and is very quiet. We would highly recommend it.

Very large/deep interior - Im tall so no issues reaching items however, a shorter person may need a stool. Pleasantly surprised by how quiet it is since it is located close to our family room. Has a lot of options and I like the cycle display. Have only had a week but so far so good.

After looking around at all our options, we finally settled on this model and so far we've been very happy with our choice. It has an excellent capacity and really does a great job tackling those large loads. I love the wifi connection too so I can keep an eye on the remaining time left, or access the manual, or see any fault code (haven't had one yet).

Overall an excellent product. We are particularly happy with the great performance of this machine with no dasher and yet if performed far greater than we would have imagined. Typical high quality from Samsung and super service from our BestBuy people.

So far so good. Had it a few weeks. Easy to install. It seems to do about double the normal load, Which seems to backup the dryer even more. But all is good. It uses less water and takes longer to wash. We are happy for now.

I'm very happy with the washer and Dryer. The delivery guys were great. But the girl I ordered on the phone was very misled. I thought I was talking to someone from the Rock Hill SC store. But I later found out it was the call center. She told me the delivery would be from 4 to 7. And that was wrong. I had to have another delivery because I was at work when they came at 2. I had to get my Uncle to sit in for the second delivery. It was very inconvenient

Impressive Efficiency and Style! I recently purchased the high-efficiency smart top loader in brushed black from Samsung at Best Buy, and it has exceeded all my expectations. Not only does it boast impressive efficiency, but its sleek brushed black design adds a touch of elegance to my laundry room. The smart features are incredibly convenient, allowing me to control and monitor my laundry cycles effortlessly. Additionally, the top loader design is practical and efficient, making loading and unloading a breeze. Overall, I couldn't be happier with this purchase. It's a perfect blend of functionality and style.

I just love my new washer. The men came out and such a great job. They removed my old washer with no problem. The men were really nice.

High quality and High capacity washer, 2nd one that I've owned as I had to leave my first one with house that I sold

I was skeptical about no agitator but gets clothes clean super quiet and no smell like the front loaders

Had to replace LG top loader that was rusting, less than 10 yrs old. Settled on this Samsung set. Did lots of research, didn’t find any reviews that pointed out my issues prior to buying. Pros: Looks nice. Doesn’t vibrate, stays put. Chimes are not annoying. Cons: Too deep, I am average height and can barely reach clothing on the very bottom. I literally have to find a spot I can touch and then turn the drum, while half way into the washer, and grab the small items when they get to me. Soap doesn’t completely rinse out if you only have the washer rinse one time. Now I know why this washer has numerous rinse cycle as an option. What a waste! The lid isn’t flat. There is the potential for anything you set on it, to slide off. It’s a nice looking washer, so this was missed while looking at it. Not a deal breaker, just something to be aware of. Advertised as having “Delay Start” however, there’s no clear option for it. As with most things today, there are numerous electronic programming options. A washer only has to do a handful of things. Laundry is a chore, not a game. Don’t make it any harder! Best Buy was great to work with. First washer delivered was marked up on the side when they opened the box. They were willing to give $50 off for the “cosmetic” damage. Given it was an appliance and I had no way of knowing how it received the markings, I returned it. They replaced it with a new one. Good customer service. I’ve been using this washer for 6 months. Overall, If I had known then, what I know now, I would have passed on this one.

This is the second washer that I bought and I love it. My first one broke after many years and instead of swapping products I bought the exact one. You can’t go wrong with a product that you love.

Love my new washer. My washer has quite a lot of washing options. The washer is so quiet that I forget it’s on until I hear the pleasant sound that my wash is complete.

This machine gets the job done very well. It’s quite and has a lot of great features.

The washer is great, but the way the delivery was set up was horrible. It took 3 additional weeks then the intended date. That was the worse experience. I was not accommodated at all, but told someone got sick so im going to have wait an additional week for my item.

Works great, doeent twke long to wash the clothes ans amount of room it has is nice. Very easy to opperate

I really like this washer. I've been using my samsung washer for a while now Im very happy with this. Its quiet, efficient, and has good variety of wash cycles for all my needs. It is spacious enough for large loads, and clothes always come out clean and fresh. I also like the sleek design and how easy the controls are to use. Definitely a great purchase!

Love it. Very easy to use love that you can have it hooked up to the app to notify you when the washer finishes