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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1063 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers often highlight the large capacity, excellent cleaning performance, and ease of use of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and smart features, while some find the depth of the washer to be a challenge. The positive feedback on cleaning ability and convenience is widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,064 reviews
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer washes our clothes very good. I switched back from front load washer to top load washer and no more smell coming from the washer. I am able to wash comforters, sheets Pillow cases in one load. My only regret was not getting the multi load dispenser for detergent. I have not had any load unbalance and shaking as experienced in front load washer. So far this seems to be a very good washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like everything about it except I am 5’3” and it is very deep so it’s a bit challenging to get small stuff from bottom but would still buy again. For me what matters is how long it will last. My last washer only made it 7 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice product super big iteeeeeeeeeeem really like

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great unit at a great price and works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good brand and good price!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product pretty big size get more laundry done!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washer Nd dryer but i think id prefer a washer with the middle spinner to actually get in there and wash the clothes good but it gets the job dobe by the most part

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Spyware required to use the "smart" features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased yesterday. I'll have to see how it goes as for quality and longevity. But we are starting out at three stars because of Samsung Smartthings. It's the first time I've purchased a "smart" anything from Samsung. Unlike all the other "smart" devices I've purchased, they willingly interface to other hubs. Not this washer/dyer combo. You have to use your phone (no web registration), and to use your phone you have to grant Samsung access to your precise location information. Samsung's reasoning is they want to see if I am home or not as a condition for some of their logic. Problem is, it isn't optional. You have to let them track your phone. I'm sure there are workarounds that require me to remember to take various precautions, such as shutting off the app when I leave the house and removing permission. In other words, I have to be careful to not let them track me. So I've bought my first and last Samsung appliance, and I deeply regret buying this one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi James K,

      We know that you feel unsafe sharing your location using the SmartThings app. We are here to assist you.

      One of the reasons why SmartThings asks for your location is because it can help you monitor your appliances even when you're not home.

      Please see the link below for some information about using the SmartThings feature in your Samsung washer.
      https://www.samsung.com/us/support/answer/ANS10001025/

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147430550, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had it 3 weeks and we love it! I hope it last longer then the last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It is huge! I can wash comforters (king size) and it has all the bells and whistles! It even has a self clean option and tells you when it’s needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine!! So easy to use and my clothes seem to be cleaner without a doubt. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great washer and quiet. Also, handles large loads with many options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Huge barrel, works great,easy instruction,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer combo with different functions and cycles to match the amount of deep cleaning needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Stylish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Samsung 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer, and I'm thrilled with the performance! The Super Speed Wash feature is a game-changer, cutting down my laundry time significantly without sacrificing cleanliness. Its smart capabilities are very convenient, allowing me to manage my laundry remotely. Plus, the brushed black finish looks sleek and modern in my utility room. Highly recommend for busy households!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this machine!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! So deep I can wash my comforters in it with no problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job very well when washing I would like to recommend it for its efficiency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its alive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man this is awesome machine it easily to wash and clean and fresh smell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer easy to use and very good size... love samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomendation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I recomend it. Bight it please.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite washing machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine so much, I bought it TWICE (first one lost in divorce)!! I love how big the basket is and that there is no center agitator. My king size comforter can fit in here with room to spare (although not recommended to add more). Clothes are clean!

    I would recommend this to a friend
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