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Customer Ratings & Reviews

$799.99
Save $100
Comp. Value: $899.99

Customer reviews

Rating 4.7 out of 5 stars with 1071 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers often highlight the large capacity, excellent cleaning performance, and ease of use of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and smart features, while some find the depth of the washer to be a challenge. The positive feedback on cleaning ability and convenience is widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,071 reviews
  • Rated 5 out of 5 stars

    Anna

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 it washes perfectly, quietly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer but does not have the sanitize cycle nor can it be down loaded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switching it up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item went from a front load to a top load t love Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, easy online help and delivery service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good,work excellent,I like a lot,I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung for the WIN!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit.. does everything it's supposed to as designed. Very satisfied thus far..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine it has a great capacity for big load of clothes, like bedspread. Excellent .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Samsung anymore

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a similar but older samsung model and over 4 years it started throwing black mold on clothes and ia rusing. There is black mold on soap and water dispensers. Samsung wont do anything since its out of warranty but this is clearly a defect in samsung design that will show up after 3 yr of warranty.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand the frustration of having mold in your laundry after using the Samsung washer. We are here to help.

      Please see the link below for the steps if the clothes are stained or damaged after using the Samsung washer. Kindly click on the embedded "Washer has a mildew smell or visible mold" word for additional steps.
      https://www.samsung.com/us/support/troubleshooting/TSG01108628/

      If the issue persists after following the steps, we highly suggest contacting us directly.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number: 1146889494, to help our team pull up your information. 

      ^Rainly Samsung

  • Rated 4 out of 5 stars

    Great washer so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color it matches my dryer and it has some similar features of the dryer but a little noisy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer for the price, huge capacity, easy to use. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the top load deep fits our king comforter ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, enough space, no noises. Washes very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Samsung item that I purchased from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far the delivery was smooth with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BIG. Efficient. Beautiful. Cleans clothes nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased this washer and couldn't be happier!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality unit so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned a Samsung before that had a few more features but this one does the job. It’s a bit noisier than the last unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with our new washer. I’m able to fit my king size comforter in this washer. It’s very quiet and does an amazing job washing our clothes! If looking to purchase this washer you should…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had this long, but so far we're very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works realy good and easy to use. Love how fast it washes

    I would recommend this to a friend