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Customer Ratings & Reviews

$799.99
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Comp. Value: $899.99

Customer reviews

Rating 4.7 out of 5 stars with 1071 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers often highlight the large capacity, excellent cleaning performance, and ease of use of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and smart features, while some find the depth of the washer to be a challenge. The positive feedback on cleaning ability and convenience is widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,071 reviews
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I love My washer so much my wife can wash all my work clothes with zero problems almost 30lbs of clothes!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this machine wash, every thing is very clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the item…most importantly the wife is happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I look for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great job doing as always Samsung never fails me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my clothes smell so fresh and clean. My only problem is I can’t reach the clothes at the bottom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer it’s a big capacity! I love this it fit perfectly in my apartment !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product; it was money well spent, a very efficient washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washer, practical, save water, excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite purchase. I love all Samsung products and have them all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't bee using it for long, but so far works good and looks very nice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Made on Friday afternoon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this Samsung washer this afternoon. Set up from BB was great and professional problems started 30 minutes after they left. Started beeping gave an error code. Unplugged let sit for 10 minutes. Started a normal load saying it was 56 minutes. Took 3 hours. Oh well getting a different machine from Lg now. Such is life

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ChrisO, we understand the frustration you may experience if a newly purchased washer displays an error code and takes a long time to complete a wash cycle. Allow us to help.

      Below is a guide to help you diagnose if your washer has an error code. Please match the error code you see on your washer using the options provided. Kindly click on the embedded word if prompted by one.

      Samsung washing machine information and error codes
      https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code

      If your washing machine takes time to wash, you can easily troubleshoot the issue by following the simple steps in this link. Please click on the embedded words and choose the "NO, I NEED MORE HELP" option to access the complete diagnostic. Also, watch the video included.

      Samsung washing machine won't spin or won't stop spinning
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147163831) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    My opinion you can't go wrong with Samsung.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a bigger washer. This would fit our style, love it, quiet. It works great love all the extra features that has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for the purpose, excellent service and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my product i smile everything i use the machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. Has a large tub that has more than enough space. Fits nicely in my laundry room. Excellent value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer money can buy pretty much. I wouldnt get anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer from small to big loads, this washer will do the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Works very well. A little taller than what i was expecting, but wouldn't change a thing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Decent washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made and easy to use. Works well with smart things app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for Gift Card Entry

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer really is terrific and deserves a good review, but I'm just filling this out to try to win a gift .

    I would recommend this to a friend