Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$799.99
Save $100
Comp. Value: $899.99

Customer reviews

Rating 4.7 out of 5 stars with 1071 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large capacity, excellent cleaning performance, and ease of use of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and smart features, while some find the depth of the washer to be a challenge. The positive feedback on cleaning ability and convenience is widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,071 reviews
  • Rated 5 out of 5 stars

    Positive Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im completely satisfied with my purchase. I had not planned to make this purchase. I could not locate the top to my washer. Manufscturer discontinued it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing washer! My wife absolutely loves the wifi capability!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple easy great job convince washing machine excellent purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer. Huge capacity. Only issue is that it's super deep so i need a step stool to reach into the bottom for clothes. Im short at 5'2"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean clothes again

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes come out smelling cleaner than any front load machine we have had. Only issue os that it is soooo deep I can barely reach the bottom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and manageable

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, no problems at all while using this brand or this type of washer.. a bit small but that is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HUGE capacity

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tub is so big that I can't even reach the bottom. lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer and dryer set is the best

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and gets the job done. The best purchase I've made. I love all the special features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in love thanks i need so much a washer my old one dont work any more and i buy this and im in love whit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the deep basket, the sensors, an easier washing experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great effecient dryer. Wifi capabilities...installation was simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st New home purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much! it works so well and fits all of my laundry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works exactly how it should. Will 100% recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not short person friendly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features this washer has to offering . But if you are a little on the short side. It's not recommended. I'm 5'4 and can barely reach to the bottom.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello CallieS,

      Thank you very much for your observation of our washer. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Great washer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. No issues so far. It was a very easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built washing machine and dryer we brought together happy with Best Buy and Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT WASHER, QUIET AND EFFECIENT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised and very pleased Technology is wonderful and does all it should do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean Clothes

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it does a good job getting clothes clean...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 washer and dryer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I decided to purchase this washer and dryer they work great. large capacity, and effective cleaning performance and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washing machine!!!.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really amazing washing machine, I love all the functions it has and the best of the best I can use it with my cell phone. I LOVE IT!!!!

    I would recommend this to a friend