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Customer Ratings & Reviews

$799.99
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Comp. Value: $899.99

Customer reviews

Rating 4.7 out of 5 stars with 1080 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers often highlight the large capacity, excellent cleaning performance, and ease of use of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and smart features, while some find the depth of the washer to be a challenge. The positive feedback on cleaning ability and convenience is widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,080 reviews
  • Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer! Simple to use and large drum for lots of clothes. Would recommend this one to anyone needing a new washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally satisfied.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome delivery experience. On time, friendly, professional, and managed to get appliances into VERY tight quarters like it was nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is amazing. I can wash big comforters and quilts without out any issues. The clothes was very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. No issues so far. It was a very easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT WASHER, QUIET AND EFFECIENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised and very pleased Technology is wonderful and does all it should do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean Clothes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it does a good job getting clothes clean...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the load size and has worked great. Should have switched sooner to this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We finally found the right 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 washing machines later and I think we found the right one! This one can handle the heavy duty washing if you need to. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer. No complains at all. My family of 7 has not been happier than this about owning a washer. Samsung has really fine tuned everything about this machine from the size, style and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Load Washer Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, works well with heavy loads of laundry

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not short person friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features this washer has to offering . But if you are a little on the short side. It's not recommended. I'm 5'4 and can barely reach to the bottom.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello CallieS,

      Thank you very much for your observation of our washer. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Washer/Dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer and dryer set for the price I received them for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Delivery was great, the guys put it together and took my old ones off ! Everything went smoothly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We’ll see

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working well so far. Time will tell. Check back with me next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More so of the experience with Bestbuy then the item. I can only say the washer is a beauty and joy to look at. Havent have it installed yet. But I will say, the delivery guys that delivered it was astounding. Professionals all around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet and does an amazing job cleaning clothes or bedding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big loads, lots of water but clothes comes out pretty clean

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer and Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is fairly good, but some basic functions on controls. Better to have all digital. Salesman was not very knowledgeable. Delivery took some time and installers were not very careful of walls, Also they did not correctly attach water inlet hose first time. It was leaking and they had to redo it. Left my wife to use a towel to clean up.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi CarsonC,

      Thank you very much for your observation of our washer. Rest assured that we are working to improve our products and services with the help of your reviews.

      Have a great day,

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Wonderful Machine

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It’s so large and it cleans everything really well. No regrets whatsoever. 10/10 I highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 Things

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m 5’1”. Reaching items at bottom of washer is almost impossible. I strongly dislike the alarm at end of cycle. It is demonic and plays on a loop which scares my cat. One simple buzz or beep would suffice. I don’t live in a giant house, and I’m not lazy. These are rather minor complaints. I do think the washer performs well.

    I would recommend this to a friend