Customer Ratings & Reviews

Very good for my household It’s the best washing machine I’ve ever had

What an amazing washer I can fit the king size, comforter, and sheets in at the same time. Still plenty enough room to have enough water to wash the items properly no middle agitator, so nothing gets tangled and twisted in the end clothes come out so clean, feeling and extremely rinsed feeling with only one rinse cycle.

I really like my Samsung washer. I noticed the efficiency on this washer after the first use, my whites were the whitest I’ve seen a long time. Clothes come out of the spin cycle humid to the touch. I can fit two king size comforters in one cycle. I love my washer. Recommend it 100%.

Outstanding Samsung Washer. The larger capacity tub let's us do larger loads of laundry. Quiet, efficient, just what we were needing.

Very satisfied. Accommodates my king size bedding beautifully and washes it thoroughly. Very quiet and technology is very intuitive to use.

I’ve been using the Samsung for over six month, and it has made my laundry routine much easier. The steam clean option is fantastic for kids’ messy clothes, and the washer is incredibly quiet – a huge bonus since my laundry room is near the living area. The capacity is perfect for washing comforters and bulky items. My only issue is that some cycles take a bit longer than I’d like, but the quick wash setting is a great alternative for small loads. Overall, it’s reliable, efficient, and stylish

Pros: size of washer more room to move about in laundry room. fits large loads. Cons: If short (I’m 5’6) I have to stand on tippy toes to empty, angled top…. Items fall off. Does not seem to clean DIRTY clothes well (baseball pants… from sliding!). You have to PUSH the buttons. Lid has SLOW close.

The large capacity is amazing. We switched from a 14 year old front load to this huge capacity top load and we can now wash our king size comforter with room to spare. No agitator allows for easy fill of large items and all items come out clean on the multiple cycle choices, You can even do extra rinses for heavy items to ensure they have all the detergent washed away. The only negative is the machine is very deep, so shorter people will need a grabber to reach the clothes on the bottom to pull them out

This was a great buy! You can say it was the Best Buy! Its a great quiet washer, very efficient and powerful, i was skeptical but I did my research and was pleasantly pleased. Bestbuys process was great as well. They helped me load it and the pick up process was great with great customer service.

This washer is a good size and easy to use. It’s a smart washer, but I don’t have the smart functions activated (you have to get a special installation for the smart functions). Nonetheless, the washer has useful non-smart functions. The washer seems to clean clothes well and is pretty quiet.

So I love the size, I love the features, like the button to run water so I can spot clean. I do think it might be a tad too smart in some ways. If it detects that the load is unbalanced it will flat out stop washing and it’ll tell you to fix it. I acknowledge that this is a good thing, it will make the washer last longer. But it would be nice if I’m gone and need the clothes cleaned, they could let us choose to keep washing if it’s not that far off. But overall it’s a very nice washer.

We switched from a side load to this top load and this has been a night and day difference. Sometimes form over function makes sense in this case function makes more sense as we’ve had too many issues side loaders And this is still a nice looking product it just doesn’t look the same as those nice side loaders

So far, so good. Works nicely and is large capacity. I had a Samsung dryer and went with a Samsung washer also. No issues with it yet (but my older Samsung washer - older model did stop spinning from time to time after a few years - I had someone come fix it but issue happened again so figured I was better off purchasing a new one).

Its great, my wife can easily reach the bottom of the drum without standing on something. Her older samsung she needed a stool. Wish it had a steam cycle, but just a little much for the top of the line. She does not miss all the extra cycles on the top of the line. Otherwise, she loves it. Best buy is the greatest. We ordered black and once delivered, she change her mind. We went to Best by and they switched it out, quickly and without any issues!!!!!

Like size and performance and ease of using and that Samsung doesn’t change features

It’s an upgrade from my previous washer. It’s larger, quieter and easy to use. It has all of the washing settings that you will need.

Very quiet and efficient with a clean look and nice design.

I’ve been using my Samsung washer for a while now, and overall, it’s a fantastic machine. It’s incredibly easy to use, and the intuitive controls make laundry feel less like a chore. One of my favorite features is the phone app—it allows me to start the washer remotely, which is super convenient when I’m multitasking or away from home. However, I do have one gripe: the downloadable cycles. While the idea is great in theory, they fall short in practice. I wish I could adjust key settings like soil level, water temperature, and spin speed within those cycles. Without that flexibility, the download options feel pretty useless to me. That said, the core performance of the washer is excellent. It cleans thoroughly, runs quietly, and looks sleek in my laundry space. If Samsung improves the customization of the app features, this washer would be near perfect.

Very happy with this washer, i was very skeptical on buying samsung appliances after bad experiences with my older one but this washer exceeded my expectations. I do recommend especially because its larger then typical washers.

We love this machine. Makes are life so easy. Going to buy the matching dryer